Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0042102Retail ModulesLoyalty Management for Retailpublic2019-10-22 19:522019-10-24 17:02
Reporterlbressan 
Assigned ToRetail 
PriorityurgentSeveritymajorReproducibilityalways
StatusclosedResolutionno change required 
PlatformOS5OS Version
Product Versionpi 
Target VersionFixed in VersionRR19Q4 
Merge Request Status
Review Assigned Tomarvintm
OBNetwork customerOBPS
Support ticket12362
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0042102: [LoyaltyPrograms] Error updating subscription number in WebPOS
DescriptionWhen the partner creates a subscription to a loyalty program in WebPOS, the subscription number "Member ID" is not updated.
At the moment when the callback should update the value of the "member id", it does not do it correctly so the partner needs to recharge the pos for this value to be effective
Steps To ReproduceIn the POS:
1- create a new business partner, and save it
2. Then when adding the Loyalty Program, the Member ID field has no value
3. We save again, and the value of the Member ID field is not visible
4. When we want to assign the business partner to the order, and we click on see details, the Member ID number does not appear in the Loyalty card field.
5. We refresh the POS, select the business partner and then the subscription value appears.

Attach the video
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
related to defect 0041686 closed markmm82 Polling when creating a subscription with card number does not always return data from the server 
depends on defect 0041811 closed gorka_gil Polling could be not launched due to asynchrony 
Attached Files? loyalty.mp4 (3,378,834) 2019-10-22 19:52
https://issues.openbravo.com/file_download.php?file_id=13436&type=bug
png loyalty 2.png (69,767) 2019-10-22 19:54
https://issues.openbravo.com/file_download.php?file_id=13438&type=bug
png

png loyalty 3.png (59,627) 2019-10-22 19:55
https://issues.openbravo.com/file_download.php?file_id=13439&type=bug
png

png loyalty 1.png (86,724) 2019-10-22 19:58
https://issues.openbravo.com/file_download.php?file_id=13440&type=bug
png
Issue History
Date ModifiedUsernameFieldChange
2019-10-22 19:52lbressanNew Issue
2019-10-22 19:52lbressanAssigned To => Triage Finance
2019-10-22 19:52lbressanFile Added: loyalty.mp4
2019-10-22 19:52lbressanOBNetwork customer => OBPS
2019-10-22 19:52lbressanModules => Core
2019-10-22 19:52lbressanSupport ticket => 12362
2019-10-22 19:52lbressanResolution time => 1572908400
2019-10-22 19:52lbressanTriggers an Emergency Pack => No
2019-10-22 19:53lbressanFile Added: loyalty 1.png
2019-10-22 19:54lbressanFile Added: loyalty 2.png
2019-10-22 19:55lbressanFile Added: loyalty 3.png
2019-10-22 19:57lbressanFile Deleted: loyalty 1.png
2019-10-22 19:58lbressanFile Added: loyalty 1.png
2019-10-23 10:13SandrahuguetResolution time1572908400 => 1573513200
2019-10-23 10:13SandrahuguetAssigned ToTriage Finance => markmm82
2019-10-23 10:20SandrahuguetProjectOpenbravo ERP => Retail Modules
2019-10-23 10:20SandrahuguetCategoryZ. Others => Loyalty Management for Retail
2019-10-23 16:21SandrahuguetRelationship addedrelated to 0041686
2019-10-24 08:02SandrahuguetAssigned Tomarkmm82 => Retail
2019-10-24 08:03SandrahuguetRelationship addeddepends on 0041811
2019-10-24 17:02marvintmReview Assigned To => marvintm
2019-10-24 17:02marvintmNote Added: 0115272
2019-10-24 17:02marvintmStatusnew => closed
2019-10-24 17:02marvintmResolutionopen => no change required
2019-10-24 17:02marvintmFixed in Version => RR19Q4

Notes
(0115272)
marvintm   
2019-10-24 17:02   
This issue is fixed by the fix of the following issue:

https://issues.openbravo.com/view.php?id=41811 [^]