Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0042032 | Retail Modules | Web POS | public | 2019-10-15 16:56 | 2019-11-11 16:02 |
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| Reporter | plujan | |
| Assigned To | Retail | |
| Priority | normal | Severity | major | Reproducibility | have not tried |
| Status | new | Resolution | open | |
| Platform | | OS | 5 | OS Version | |
| Product Version | main | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0042032: [19Q4] [Restaurants] Sharing a table between two users usually breaks the system |
| Description | The module does not seem prepared to manage concurrency. While trying to create and pay different tickets for the same table using more than one user, the system usually ends up broken. |
| Steps To Reproduce | Note: There are several possible scenarios. Here I'll describe one of them.
1. Having an empty table, enter with userA and create a ticket for that table.
2. Add an item to that table.
3. In a separate terminal, enter as userB and create an unassigned ticket.
4. Add an item to that ticket.
5. With userB, assign the ticket to the table selected in step 1. Upon selection, the table should show also the ticket created by userA.
6. As userB, select the ticket created in step 3 and assign it to a Customer.
7. Pay the ticket. The window keeps behind the ticket from userA but a blank window is shown so no action other than refresh is possible. See attached screenshot. |
| Proposed Solution | We cannot allow to assign unassigned tickets from Terminal B to a table opened in Terminal A.
If we try to set to a ticket a table opened in another terminal, we should show a popup with the error. |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  BlockedTicket.png (58,896) 2019-10-15 16:56
https://issues.openbravo.com/file_download.php?file_id=13405&type=bug
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| Issue History |
| Date Modified | Username | Field | Change |
| 2019-10-15 16:56 | plujan | New Issue | |
| 2019-10-15 16:56 | plujan | Assigned To | => Retail |
| 2019-10-15 16:56 | plujan | File Added: BlockedTicket.png | |
| 2019-10-15 16:56 | plujan | Triggers an Emergency Pack | => No |
| 2019-11-11 16:02 | migueldejuana | Proposed Solution updated | |