Openbravo Issue Tracking System - Retail Modules
View Issue Details
IDProjectCategoryView StatusDate SubmittedLast Update
0042019Retail ModulesQuotationspublic2019-10-15 13:032019-10-31 16:34
Reporterlorenzofidalgo 
Assigned ToRetail 
PrioritynormalSeveritymajorReproducibilityalways
StatusclosedResolutioninvalid 
PlatformOS5OS Version
Product Versionmain 
Target VersionFixed in Version 
Merge Request Status
Review Assigned Tomarvintm
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0042019: [19Q4][Restaurants] Using Pay Open Tickets feature, paying a zero ticket blocks the application
DescriptionIf the POS user tries to pay one or more already paid receipts, the application gets stuck.
Steps To Reproduce0-Login POS.
1-Having already a zero amount layaway to be opened in the Open Receipt option, click dropdown menu and click now "Pay Open Tickets" (check attached image).
2-Choose the previously aforementioned zero amount layaway and click Done button.
3-An error message will be shown. Click OK and realise the app is now blocked.
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
Attached Filespng LayawayOfZero.png (189,181) 2019-10-15 13:03
https://issues.openbravo.com/file_download.php?file_id=13396&type=bug
png

png PayOpenTicketsWithAlreadyPaidTicket.png (148,679) 2019-10-15 13:04
https://issues.openbravo.com/file_download.php?file_id=13398&type=bug
png

png Blocked.png (151,324) 2019-10-15 13:04
https://issues.openbravo.com/file_download.php?file_id=13399&type=bug
png
Issue History
Date ModifiedUsernameFieldChange
2019-10-15 13:03lorenzofidalgoNew Issue
2019-10-15 13:03lorenzofidalgoAssigned To => Retail
2019-10-15 13:03lorenzofidalgoFile Added: LayawayOfZero.png
2019-10-15 13:03lorenzofidalgoTriggers an Emergency Pack => No
2019-10-15 13:04lorenzofidalgoFile Added: Blocked.png
2019-10-15 13:04lorenzofidalgoFile Added: PayOpenTicketsWithAlreadyPaidTicket.png
2019-10-15 13:04lorenzofidalgoFile Deleted: Blocked.png
2019-10-15 13:04lorenzofidalgoFile Added: Blocked.png
2019-10-15 13:05lorenzofidalgoSeverityminor => major
2019-10-15 13:11plujanSummary[RR19Q][Restaurants] Using Pay Open Tickets feature, paying a zero ticket blocks the application => [19Q4][Restaurants] Using Pay Open Tickets feature, paying a zero ticket blocks the application
2019-10-31 15:28alekosmp86Note Added: 0115373
2019-10-31 15:28alekosmp86Statusnew => scheduled
2019-10-31 15:29alekosmp86Statusscheduled => resolved
2019-10-31 15:29alekosmp86Resolutionopen => fixed
2019-10-31 16:33marvintmStatusresolved => new
2019-10-31 16:33marvintmResolutionfixed => open
2019-10-31 16:34marvintmReview Assigned To => marvintm
2019-10-31 16:34marvintmNote Added: 0115376
2019-10-31 16:34marvintmStatusnew => closed
2019-10-31 16:34marvintmResolutionopen => invalid

Notes
(0115373)
alekosmp86   
2019-10-31 15:28   
The issue can be closed due to the Pay Open Receipts feature has been removed for Restaurants
(please refer to issue https://issues.openbravo.com/view.php?id=42024 [^])
(0115376)
marvintm   
2019-10-31 16:34   
No longer relevant as Pay Open Tickets cannot be used from Restaurants module