Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0041964Retail ModulesWeb POSpublic2019-10-09 13:382019-11-27 14:03
Reporterplujan 
Assigned Toalekosmp86 
PrioritynormalSeveritymajorReproducibilityhave not tried
StatusclosedResolutionfixed 
PlatformOS5OS Version
Product Versionmain 
Target VersionFixed in Version 
Merge Request Status
Review Assigned Tomigueldejuana
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0041964: [19Q4] [Restaurants] [Polling] Clicking OK button on a ticket usually results in a blank page
DescriptionFor some reason I was not able to understand, it might be related to a Polling issue, it is possible to reach an status where clicking OK button does not return to the "Select receipt to display" pop up (the Main Menu for this module). The system shows a blank page instead, so the only way to get it back is to refresh the page (with F5)
Steps To ReproducePrecondition: As stated above, it does not happen immediately, but I've been able to reproduce it consistently.
1. Create a ticket for a table
2. Add a product to the ticket
3. Click the OK button to return to the table selection pop up
4. Check that instead of showing the expected pop up, the page shows the blank overlay and the only way to return to a valid flow is to refresh the page. See attached screenshot.
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
blocks defect 0042230 new alekosmp86 Polling in Restaurant Management module should be reviewed and improved 
Attached Filespng Restaurants_ClickingOK.png (40,711) 2019-10-09 13:38
https://issues.openbravo.com/file_download.php?file_id=13360&type=bug
png

patch fix41964.patch (1,047) 2019-11-07 14:56
https://issues.openbravo.com/file_download.php?file_id=13490&type=bug
Issue History
Date ModifiedUsernameFieldChange
2019-10-09 13:38plujanNew Issue
2019-10-09 13:38plujanAssigned To => Retail
2019-10-09 13:38plujanFile Added: Restaurants_ClickingOK.png
2019-10-09 13:38plujanTriggers an Emergency Pack => No
2019-10-09 13:38plujanSummary[Restaurants] [Polling] Clicking OK button on a ticket usually results in a blank page => [19Q4] [Restaurants] [Polling] Clicking OK button on a ticket usually results in a blank page
2019-10-10 13:44plujanNote Added: 0114999
2019-10-16 15:00migueldejuanaAssigned ToRetail => alekosmp86
2019-10-16 15:00migueldejuanaStatusnew => scheduled
2019-10-24 15:25hgbotCheckin
2019-10-24 15:25hgbotNote Added: 0115270
2019-10-24 15:25hgbotStatusscheduled => resolved
2019-10-24 15:25hgbotResolutionopen => fixed
2019-10-24 15:25hgbotFixed in SCM revision => http://code.openbravo.com/erp/pmods/org.openbravo.retail.restaurantmanagement/rev/d1f989cbc4e6be293bfc7aa3f9320a0585e7841d [^]
2019-11-07 14:56alekosmp86File Added: fix41964.patch
2019-11-07 16:04hgbotCheckin
2019-11-07 16:04hgbotNote Added: 0115454
2019-11-07 16:04hgbotFixed in SCM revisionhttp://code.openbravo.com/erp/pmods/org.openbravo.retail.restaurantmanagement/rev/d1f989cbc4e6be293bfc7aa3f9320a0585e7841d [^] => http://code.openbravo.com/erp/pmods/org.openbravo.retail.restaurantmanagement/rev/2db4907562ec4a35a094df66e3f82504f5c632be [^]
2019-11-07 19:04alekosmp86Note Added: 0115467
2019-11-07 19:04alekosmp86Statusresolved => new
2019-11-07 19:04alekosmp86Resolutionfixed => open
2019-11-07 20:54alekosmp86Relationship addedblocks 0042230
2019-11-08 16:10alekosmp86Statusnew => scheduled
2019-11-08 16:10alekosmp86Statusscheduled => resolved
2019-11-08 16:10alekosmp86Resolutionopen => fixed
2019-11-08 16:13alekosmp86Note Added: 0115486
2019-11-27 14:03migueldejuanaReview Assigned To => migueldejuana
2019-11-27 14:03migueldejuanaNote Added: 0115890
2019-11-27 14:03migueldejuanaStatusresolved => closed

Notes
(0114999)
plujan   
2019-10-10 13:44   
May be related with 0041982
(0115270)
hgbot   
2019-10-24 15:25   
Repository: erp/pmods/org.openbravo.retail.restaurantmanagement
Changeset: d1f989cbc4e6be293bfc7aa3f9320a0585e7841d
Author: Alejandro <alekosmp86 <at> gmail.com>
Date: Wed Oct 23 10:24:45 2019 -0400
URL: http://code.openbravo.com/erp/pmods/org.openbravo.retail.restaurantmanagement/rev/d1f989cbc4e6be293bfc7aa3f9320a0585e7841d [^]

Fixed issue 41964: Increased time between polling requests so listeners are ready
when the polling finishes

---
M web/org.openbravo.retail.restaurantmanagement/js/hooks/openTableLoaderOnLoadPOS.js
---
(0115454)
hgbot   
2019-11-07 16:04   
Repository: erp/pmods/org.openbravo.retail.restaurantmanagement
Changeset: 2db4907562ec4a35a094df66e3f82504f5c632be
Author: Alejandro <alekosmp86 <at> gmail.com>
Date: Wed Oct 23 10:24:45 2019 -0400
URL: http://code.openbravo.com/erp/pmods/org.openbravo.retail.restaurantmanagement/rev/2db4907562ec4a35a094df66e3f82504f5c632be [^]

Fixed issue 41964: Increased time between polling requests so listeners are ready
when the polling finishes

---
M web/org.openbravo.retail.restaurantmanagement/js/hooks/openTableLoaderOnLoadPOS.js
---
(0115467)
alekosmp86   
2019-11-07 19:04   
Backed out changeset due to problems in try-retail
https://code.openbravo.com/erp/pmods/org.openbravo.retail.restaurantmanagement/rev/20b5d1b20fdf [^]
(0115486)
alekosmp86   
2019-11-08 16:13   
Fix passed try-retail successfully
(0115890)
migueldejuana   
2019-11-27 14:03   
Tested and reviewed