Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0041402 | Retail Modules | Web POS | public | 2019-07-18 18:23 | 2019-08-05 08:55 |
|
| Reporter | aaroncalero | |
| Assigned To | alekosmp86 | |
| Priority | high | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | RR19Q4 | |
| Merge Request Status | |
| Review Assigned To | marvintm |
| OBNetwork customer | Gold |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
|
| Summary | 0041402: Services ignore the Grouped Product configuration after a Cancel and Replace |
| Description | Services ignore the Grouped Product configuration after a Cancel and Replace.
When the same service is related to different lines before and after a cancel and replace process, the service quantity rules ignore the grouped property and always treat the service as a non-grouped product.
This causes problems when delivering the service because both service lines remain related to all products. |
| Steps To Reproduce | Login in backend, go to the product window, find the Delivery Service record and change its quantity rule to As Per Product.
Login in WebPOS
Create a new ticket
Convert it into a Layaway (Menu > Layaway this Receipt)
Add a Sofa
Add a Bed
Click on the Related Services button of the Sofa line and add a Delivery Service.
Click on the Total Amount button and then click on Layaway to confirm the layaway.
Load the Layaway again
Go to the Menu > Cancel and Replace
Click on the Related Services button of the Bed line and add a Delivery Service.
=> Verify that a new Delivery Service line has been created, and that both services keep a relationship to both the Sofa and the Bed. |
| Proposed Solution | Attached a patch that ensures that the groupService property (the groupedProduct equivalent for services) is correctly loaded when a ticket is loaded in WebPOS. |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  Issue41402.diff (624) 2019-07-18 18:28
https://issues.openbravo.com/file_download.php?file_id=13153&type=bug |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2019-07-18 18:23 | aaroncalero | New Issue | |
| 2019-07-18 18:23 | aaroncalero | Assigned To | => Retail |
| 2019-07-18 18:23 | aaroncalero | OBNetwork customer | => No |
| 2019-07-18 18:23 | aaroncalero | Triggers an Emergency Pack | => No |
| 2019-07-18 18:23 | aaroncalero | OBNetwork customer | No => Gold |
| 2019-07-18 18:23 | aaroncalero | Resolution time | => 1564610400 |
| 2019-07-18 18:28 | aaroncalero | File Added: Issue41402.diff | |
| 2019-08-01 20:54 | alekosmp86 | Assigned To | Retail => alekosmp86 |
| 2019-08-02 20:02 | hgbot | Checkin | |
| 2019-08-02 20:02 | hgbot | Note Added: 0113792 | |
| 2019-08-02 20:02 | hgbot | Status | new => resolved |
| 2019-08-02 20:02 | hgbot | Resolution | open => fixed |
| 2019-08-02 20:02 | hgbot | Fixed in SCM revision | => http://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal/rev/112cf32274eba3b3f403f25663d6cd7c8405fe20 [^] |
| 2019-08-05 08:55 | marvintm | Review Assigned To | => marvintm |
| 2019-08-05 08:55 | marvintm | Status | resolved => closed |
| 2019-08-05 08:55 | marvintm | Fixed in Version | => RR19Q4 |