0041359: error when opening some backoffice windows

Openbravo Issue Tracking System - Openbravo ERP

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Project

Category

View Status

Date Submitted

Last Update

0041359

Openbravo ERP

A. Platform

public

2019-07-11 12:14

2019-07-16 11:19

Reporter

Leyre

Assigned To

alostale

Priority

immediate

Severity

major

Reproducibility

random

Status

closed

Resolution

fixed

Platform

OS Version

Product Version

Target Version

3.0PR19Q2.1

Fixed in Version

3.0PR19Q2.1

Merge Request Status

Review Assigned To

AugustoMauch

OBNetwork customer

Web browser

Modules

Core

Support ticket

Regression level

Production - Confirmed Stable

Regression date

2018-11-22

Regression introduced in release

3.0PR19Q1

Regression introduced by commit

https://code.openbravo.com/erp/devel/pi/rev/4d71d9e4d6d5c9be49d1a301da6dbeefeb5d9048 [^]

Triggers an Emergency Pack

Summary

0041359: error when opening some backoffice windows

Description

When actions in backoffice windows that have tabs for the same table (ie. Sales Invoice Header and Purchase Invoice Header, both of them based in the same C_Order table) are performed in certain order, it is not possible to open one of those windows, until Tomcat is restarted or ADCS cache is reset.

This is caused because some of this actions can trigger ADCS to be partially initialized for some of these tabs.

Steps To Reproduce

In browser A:
- Open Sales Invoice (tab is properly stored in cache due to view generation)
- Open Purchase Invoice (tab is properly stored in cache due to view generation)
- Reset the ApplicationDictionaryCachedStructure either restarting Tomcat or following the steps described in the Proposed Solution section.
- Open Sales Invoice (tab is partially stored in cache dure to WindowSettingsActionHanlder request)
- Open Purchase Invoice (tab is partially stored in cache dure to WindowSettingsActionHanlder request)

In browser B:
- Open Purchase Invoice. The following error will be shown:

Error occured: freemarker.template.TemplateModelException: get(tabView) failed on instance of org.openbravo.client.application.window.StandardWindowComponent

Proposed Solution

Workaround while the problem is not solved:
1) Download jmxterm-1.0.1-uber.jar
2) java -jar jmxterm-1.0.1-uber.jar
3) open <PID>
4) bean
Openbravo:context=<contexto>,name=ApplicationDictionaryCachedStructures
5) run resetCache

** to the step 3) open <PID>: execute the "jps" command. It returns an id, to use.

Additional Information