Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0041141Retail ModulesWeb POS Hardware Managerpublic2019-06-20 17:282020-05-28 14:01
Reportermalsasua 
Assigned Tojoniturralde93 
PrioritynormalSeveritymajorReproducibilityalways
StatusnewResolutionopen 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression levelProduction - Confirmed Stable
Regression date
Regression introduced in release
Regression introduced by commithttps://code.openbravo.com/erp/pmods/org.openbravo.retail.poshwmanager.sources/rev/813b60cc7d47e6bfb9e1599b7df0b4fff9c51ae2 [^]
Triggers an Emergency PackNo
Summary0041141: Some chinese characters are missing when printing in chinese
DescriptionSome Chinese characters are not being printed correctly. Instead of being printed they are being converted into "?" (default character if not found).

Steps To Reproduce1.- Start a hardware manager configured with printer (no screen mode)
2.- Change the name of a product to: 隐形袜 500 白
3.- Go to WebPOS and buy the previous product
4.- When the ticket is printed some Chinese characters will be interrogation marks.
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
related to defect 0038962 closed javierRodriguez Some chinese characters are missing when printing in chinese 
related to feature request 0040327pi new airaceburu Japanese Printers Support 
Attached Files
Issue History
Date ModifiedUsernameFieldChange
2019-06-20 17:28malsasuaNew Issue
2019-06-20 17:28malsasuaAssigned To => Retail
2019-06-20 17:28malsasuaResolution time => 1561845600
2019-06-20 17:28malsasuaRegression level => Production - Confirmed Stable
2019-06-20 17:28malsasuaRegression introduced by commit => https://code.openbravo.com/erp/pmods/org.openbravo.retail.poshwmanager.sources/rev/813b60cc7d47e6bfb9e1599b7df0b4fff9c51ae2 [^]
2019-06-20 17:28malsasuaTriggers an Emergency Pack => No
2019-06-20 17:28malsasuaRelationship addedrelated to 0038962
2019-07-09 22:20rqueraltaAssigned ToRetail => rqueralta
2019-07-09 22:20rqueraltaStatusnew => scheduled
2019-07-09 22:23rqueraltaAssigned Torqueralta => Retail
2019-07-09 22:23rqueraltaStatusscheduled => acknowledged
2019-08-06 09:56marvintmStatusacknowledged => scheduled
2019-08-06 09:57marvintmNote Added: 0113820
2019-08-06 09:57marvintmAssigned ToRetail => ngarcia
2019-08-06 09:57marvintmStatusscheduled => feedback
2019-09-02 00:18jorgewederagoIssue Monitored: jorgewederago
2020-04-07 11:11malsasuaNote Added: 0119031
2020-04-07 11:11malsasuaAssigned Tongarcia => Retail
2020-04-07 11:11malsasuaStatusfeedback => new
2020-04-07 11:16malsasuaResolution time1561845600 => 1588197600
2020-04-16 10:05marvintmRelationship addedrelated to 0040327
2020-05-04 11:46marvintmResolution time1588197600 => 1589925600
2020-05-08 07:34marvintmAssigned ToRetail => joniturralde93
2020-05-18 10:31marvintmResolution time1589925600 => 1590530400
2020-05-28 14:01marvintmTypedefect => design defect

Notes
(0113820)
marvintm   
2019-08-06 09:57   
We need additional information from the customer to understand what's the final change that we need to do.
(0119031)
malsasua   
2020-04-07 11:11   
. should be configurable in Openbravohw.properties if use Traditional Chinese or Simplified, similar to fix done to support the Japanese characters:
https://gitlab.com/obcustomers/DKT/org.openbravo.retail.poshwmanager.sources_apac_19q3/-/commit/727a7c9872586b3831dcdccff4197f1cb310cd3b [^]