Openbravo Issue Tracking System - Retail Modules
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0041141Retail ModulesWeb POS Hardware Managerpublic2019-06-20 17:282020-05-28 14:01
malsasua 
joniturralde93 
normalmajoralways
newopen 
5
 
 
Production - Confirmed Stable
https://code.openbravo.com/erp/pmods/org.openbravo.retail.poshwmanager.sources/rev/813b60cc7d47e6bfb9e1599b7df0b4fff9c51ae2 [^]
No
0041141: Some chinese characters are missing when printing in chinese
Some Chinese characters are not being printed correctly. Instead of being printed they are being converted into "?" (default character if not found).

1.- Start a hardware manager configured with printer (no screen mode)
2.- Change the name of a product to: 隐形袜 500 白
3.- Go to WebPOS and buy the previous product
4.- When the ticket is printed some Chinese characters will be interrogation marks.
No tags attached.
related to defect 0038962 closed javierRodriguez Some chinese characters are missing when printing in chinese 
related to feature request 0040327pi new airaceburu Japanese Printers Support 
Issue History
2019-06-20 17:28malsasuaNew Issue
2019-06-20 17:28malsasuaAssigned To => Retail
2019-06-20 17:28malsasuaRegression level => Production - Confirmed Stable
2019-06-20 17:28malsasuaRegression introduced by commit => https://code.openbravo.com/erp/pmods/org.openbravo.retail.poshwmanager.sources/rev/813b60cc7d47e6bfb9e1599b7df0b4fff9c51ae2 [^]
2019-06-20 17:28malsasuaTriggers an Emergency Pack => No
2019-06-20 17:28malsasuaRelationship addedrelated to 0038962
2019-07-09 22:20rqueraltaAssigned ToRetail => rqueralta
2019-07-09 22:20rqueraltaStatusnew => scheduled
2019-07-09 22:23rqueraltaAssigned Torqueralta => Retail
2019-07-09 22:23rqueraltaStatusscheduled => acknowledged
2019-08-06 09:56marvintmStatusacknowledged => scheduled
2019-08-06 09:57marvintmNote Added: 0113820
2019-08-06 09:57marvintmAssigned ToRetail => ngarcia
2019-08-06 09:57marvintmStatusscheduled => feedback
2019-09-02 00:18jorgewederagoIssue Monitored: jorgewederago
2020-04-07 11:11malsasuaNote Added: 0119031
2020-04-07 11:11malsasuaAssigned Tongarcia => Retail
2020-04-07 11:11malsasuaStatusfeedback => new
2020-04-16 10:05marvintmRelationship addedrelated to 0040327
2020-05-08 07:34marvintmAssigned ToRetail => joniturralde93
2020-05-28 14:01marvintmTypedefect => design defect

Notes
(0113820)
marvintm   
2019-08-06 09:57   
We need additional information from the customer to understand what's the final change that we need to do.
(0119031)
malsasua   
2020-04-07 11:11   
. should be configurable in Openbravohw.properties if use Traditional Chinese or Simplified, similar to fix done to support the Japanese characters:
https://gitlab.com/obcustomers/DKT/org.openbravo.retail.poshwmanager.sources_apac_19q3/-/commit/727a7c9872586b3831dcdccff4197f1cb310cd3b [^]