Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0040900Retail ModulesWeb POSpublic2019-05-17 11:172019-05-27 12:38
Reportersalvador_campanella 
Assigned Torqueralta 
PrioritynormalSeveritymajorReproducibilityalways
StatusclosedResolutionfixed 
PlatformOS5OS Version
Product VersionRR19Q1.1 
Target VersionFixed in VersionRR19Q3 
Merge Request Status
Review Assigned Tomarvintm
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0040900: when a receipt is printed the receipt have an blank spaces and a page break not wanted
Descriptionwhen a receipt is printed the receipt have an blank spaces and a page break

But if you reprint the receipt this problem not appears

The same Jasper report is used by the two process.
Steps To Reproduce[Web POS]
1.- Login
3.- Select a Business partner to do the receipt
3.- Make a Order Sale
4.- Click on amount button
5.- Select a Vendor
6.- finish the sale and print

Error: the receipt have an blank spaces and a page break not wanted
---

[Web POS]
1.- Open the receipt made before
2.- Print this receipt

The blank spaces and page break not wanted not appears

Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
Attached Filespatch issue40900.patch (1,324) 2019-05-20 13:28
https://issues.openbravo.com/file_download.php?file_id=12965&type=bug
Issue History
Date ModifiedUsernameFieldChange
2019-05-17 11:17salvador_campanellaNew Issue
2019-05-17 11:17salvador_campanellaAssigned To => Retail
2019-05-17 11:17salvador_campanellaResolution time => 1558476000
2019-05-17 11:17salvador_campanellaTriggers an Emergency Pack => No
2019-05-17 23:29rqueraltaAssigned ToRetail => rqueralta
2019-05-17 23:30rqueraltaStatusnew => scheduled
2019-05-19 17:36hgbotCheckin
2019-05-19 17:36hgbotNote Added: 0111776
2019-05-19 17:36hgbotStatusscheduled => resolved
2019-05-19 17:36hgbotResolutionopen => fixed
2019-05-19 17:36hgbotFixed in SCM revision => http://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal/rev/7d9d8e0754a74b639f02ff6b1b26d9f521590cf4 [^]
2019-05-20 13:28marvintmFile Added: issue40900.patch
2019-05-20 13:41marvintmReview Assigned To => marvintm
2019-05-20 13:41marvintmStatusresolved => closed
2019-05-20 13:41marvintmFixed in Version => RR19Q3
2019-05-24 23:35gsuarezNote Added: 0112137
2019-05-24 23:35gsuarezStatusclosed => new
2019-05-24 23:35gsuarezResolutionfixed => open
2019-05-24 23:35gsuarezFixed in VersionRR19Q3 =>
2019-05-27 12:37marvintmStatusnew => scheduled
2019-05-27 12:37marvintmStatusscheduled => resolved
2019-05-27 12:37marvintmFixed in Version => RR19Q3
2019-05-27 12:37marvintmResolutionopen => fixed
2019-05-27 12:38marvintmNote Added: 0112163
2019-05-27 12:38marvintmStatusresolved => closed

Notes
(0111776)
hgbot   
2019-05-19 17:36   
Repository: erp/pmods/org.openbravo.retail.posterminal
Changeset: 7d9d8e0754a74b639f02ff6b1b26d9f521590cf4
Author: Rafael Queralta <rafaelcuba81 <at> gmail.com>
Date: Fri May 17 17:46:23 2019 -0400
URL: http://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal/rev/7d9d8e0754a74b639f02ff6b1b26d9f521590cf4 [^]

Fixed issue 40900: when a receipt is printed the receipt have an blank spaces
and a page break not wanted

- Removed unwanted spaces and page break

---
M web/org.openbravo.retail.posterminal/res/printclosedreceipt.xml
---
(0112137)
gsuarez   
2019-05-24 23:35   
This fix does not solve the problem described. the problem is reproduced only with jasper reports.
(0112163)
marvintm   
2019-05-27 12:38   
The fix does solve the problem reported. We know that the problem reported in the customer environment was related to jasper reports, but the custom jasper reports created for the customer have to be reviewed.

The same problem was reproducible with the standard xml templates in pi, and this is what we have resolved in this issue.