Openbravo Issue Tracking System - Retail Modules
View Issue Details
IDProjectCategoryView StatusDate SubmittedLast Update
0040760Retail ModulesOffline Modepublic2019-05-03 09:102019-05-13 18:09
Reportersalvador_campanella 
Assigned ToRetail 
PrioritynormalSeveritymajorReproducibilityalways
StatusclosedResolutionduplicate 
PlatformOS5OS Version
Product Versionpi 
Target VersionFixed in VersionRR19Q3 
Merge Request Status
Review Assigned Tomarvintm
OBNetwork customerGold
Support ticket9544
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0040760: When the Postgres connection fail when the Tomcat is Starting the Offline mode cant reconnect
DescriptionWhen the Postgres connection fail when the Tomcat is Starting the Offline mode cant reconnect
Steps To Reproduce01.- Start Tomcat
02.- Login in Web POS
03.- Open Store
04.- Make a Sales Order
05.- Make a Cash up
06.- Stop Tomcat
07.- Stop Postgres Service
09.- Start Tomcat
10.- Login in web POS [The session enter in the Offline mode]
11.- Start Postgres Service
---
12-A.- Try to return online [Don't return to the Online mode]
-
12-B.- Refresh the browser [A infinity charging window appears]
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
duplicate of defect 0040710 closed javierRodriguez [19Q2] Offline log out shows an error and does not return to login page 
Attached Files
Issue History
Date ModifiedUsernameFieldChange
2019-05-03 09:10salvador_campanellaNew Issue
2019-05-03 09:10salvador_campanellaAssigned To => Retail
2019-05-03 09:10salvador_campanellaOBNetwork customer => Gold
2019-05-03 09:10salvador_campanellaSupport ticket => 9544
2019-05-03 09:10salvador_campanellaResolution time => 1558648800
2019-05-03 09:10salvador_campanellaTriggers an Emergency Pack => No
2019-05-13 18:09marvintmReview Assigned To => marvintm
2019-05-13 18:09marvintmRelationship addedduplicate of 0040710
2019-05-13 18:09marvintmNote Added: 0111646
2019-05-13 18:09marvintmStatusnew => closed
2019-05-13 18:09marvintmResolutionopen => duplicate
2019-05-13 18:09marvintmFixed in Version => RR19Q3

Notes
(0111646)
marvintm   
2019-05-13 18:09   
This is a problem caused by issue https://issues.openbravo.com/view.php?id=40313, [^] and that has been fixed in pi by the following issue:

https://issues.openbravo.com/view.php?id=40710 [^]

Even though the problem seems to be different, the root cause is the same: when navigating to a different window, if the server is not available (due to the terminal being offline, or the server just being unresponsive), the flow should navigate to the window regardless.