Openbravo Issue Tracking System - Openbravo ERP
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IDProjectCategoryView StatusDate SubmittedLast Update
0040641Openbravo ERP03. Procurement managementpublic2019-04-18 12:432023-03-20 12:32
Reporternitasujena 
Assigned Tonitasujena 
PriorityhighSeveritymajorReproducibilitysometimes
StatusclosedResolutionunable to reproduce 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned Tocaristu
OBNetwork customer
Web browser
ModulesCore
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0040641: Smartclient Issue
DescriptionWe have an issue where create lines pop up on PO window shows data jumbled up. We have raised the issue earlier and were advise to upgrade the browser. We see the issue happening with latest versions as well.
One issue we have noticed this issue happens when data is too huge and after we have added product images. But it does not happen every time.
Steps To Reproduce1.Goto purchase order window
2.Create new purchase order
3.Click on create lines
4.Check Ordered Quantity and UOM

For reference check these videos:
https://www.screencast.com/t/lS4AKJs1Jno [^]
https://www.screencast.com/t/O4OzFweZ7 [^]
Proposed Solution
Additional Information
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Issue History
Date ModifiedUsernameFieldChange
2019-04-18 12:43nitasujenaNew Issue
2019-04-18 12:43nitasujenaAssigned To => Triage Finance
2019-04-18 12:43nitasujenaModules => Core
2019-04-18 12:43nitasujenaResolution time => 1557352800
2019-04-18 12:43nitasujenaTriggers an Emergency Pack => No
2019-04-25 17:38SandrahuguetAssigned ToTriage Finance => platform
2019-04-26 08:03alostaleNote Added: 0111335
2019-04-26 08:03alostaleAssigned Toplatform => nitasujena
2019-04-26 08:03alostaleStatusnew => feedback
2019-04-26 11:01nitasujenaNote Added: 0111354
2019-05-16 08:02nitasujenaStatusfeedback => new
2019-05-27 11:29nitasujenaAssigned Tonitasujena => Triage Finance
2019-05-27 11:43SandrahuguetAssigned ToTriage Finance => platform
2019-06-10 17:10caristuNote Added: 0112551
2019-06-10 17:10caristuAssigned Toplatform => nitasujena
2019-06-10 17:10caristuStatusnew => feedback
2019-06-12 13:38nitasujenaNote Added: 0112643
2019-06-12 13:38nitasujenaAssigned Tonitasujena => caristu
2019-06-12 13:38nitasujenaStatusfeedback => scheduled
2019-06-21 11:12caristuNote Added: 0112931
2019-06-21 11:12caristuAssigned Tocaristu => nitasujena
2019-06-21 11:12caristuStatusscheduled => feedback
2019-07-03 07:33nitasujenaNote Added: 0113148
2019-07-03 07:33nitasujenaStatusfeedback => new
2023-03-20 12:32caristuReview Assigned To => caristu
2023-03-20 12:32caristuStatusnew => closed
2023-03-20 12:32caristuResolutionopen => unable to reproduce

Notes
(0111335)
alostale   
2019-04-26 08:03   
Please provide an accurate description of the issue as well as detailed steps to reproduce and what is the expected vs actual behavior.
(0111354)
nitasujena   
2019-04-26 11:01   
Steps to reproduce issue:
1.Goto purchase order window
2.Create new purchase order and fill all necessary data
3.Click on create lines button and then popup comes
4.Inside popup you can see UOM and Orderd Quantity field data gets jumbled
As you can check this behaviour inside video

Note:
As per present behaviour UOM data is moving inside Order Quantity and UOM field contains Order Quantity data
As per actual behaviour Order Quantity field should contain only numeric field but sometimes it shows character such as Pc
As this issue not reproduces every time it only reproduces when we have huge amount of data. It reproduces rarely
(0112551)
caristu   
2019-06-10 17:10   
We are not able to reproduce the problem so far.

The "Create Lines" process seems to customized with fields which are not present in the standard process.

Please, try to remove the "Image" column using the application dictionary and check if the problem can still be reproduced.
(0112643)
nitasujena   
2019-06-12 13:38   
We tried by removed the image but the issue is still persist.
(0112931)
caristu   
2019-06-21 11:12   
We still can't reproduce any similar problem using the "Create Lines" process.

Awaiting for feedback to check if the problem can be reproduced in that environment using the standard process.
(0113148)
nitasujena   
2019-07-03 07:33   

We have shared access details in support ticket for environment where client getting this issue . Please check it once .