Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0040245 | Retail Modules | Discounts and Promotions | public | 2019-02-20 15:23 | 2019-02-20 15:23 |
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| Reporter | rafaroda | |
| Assigned To | Retail | |
| Priority | normal | Severity | minor | Reproducibility | always |
| Status | new | Resolution | open | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0040245: Missleading message in POS when using a User Defined Amount |
| Description | There is a missleading message to the user in POS when using an User Defined Amount with no Discounted Amount set in backend.
Message is saying "Some discount information is missing, promotion could not be applied" when the discount type is selected in POS, not even when trying to apply it (here it would make sense): see video attached |
| Steps To Reproduce | * In backend, go to Discounts and Promotions window, and select record disc_5_var_euro. You will see the Discounted Amount field is 5, but this does not even make sense and is not mandatory since the purpose is the user to later define in POS the amount: remove the 5 of Discounted Amount and Save https://livebuilds.openbravo.com/retail_modules_pgsql_pi/?tabId=800079&recordId=E95B84F4D46E407EBC0C57507DFB8C70 [^]
* Go to POS terminal=VBS-1, create a ticket and add a product https://livebuilds.openbravo.com/retail_modules_pgsql_pi/web/org.openbravo.retail.posterminal/?terminal=VBS-1 [^]
* Select the line of the ticket and click DISCOUNT button
* Search for the disc_5_var_euro discount: as soon as you select it, you will get the "Some discount information is missing, promotion could not be applied" even even trying to apply: this confuses the users
* If you try to apply without setting a discount, you get a popup informing that you have to set an amount: OK
* Then you can add an amount and properly apply the discount
See video attached |
| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  Missleading message in POS when using a User Defined Amount.webm (1,294,255) 2019-02-20 15:23
https://issues.openbravo.com/file_download.php?file_id=12678&type=bug |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2019-02-20 15:23 | rafaroda | New Issue | |
| 2019-02-20 15:23 | rafaroda | Assigned To | => Retail |
| 2019-02-20 15:23 | rafaroda | File Added: Missleading message in POS when using a User Defined Amount.webm | |
| 2019-02-20 15:23 | rafaroda | Triggers an Emergency Pack | => No |