Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0040121Retail ModulesOmnichannelpublic2019-02-04 15:112019-02-19 13:13
Reporterplujan 
Assigned Toranjith_qualiantech_com 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusclosedResolutionunable to reproduce 
PlatformOS5OS Version
Product Versionmain 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0040121: [RR19Q1] [OMNI] Exception shown when returning a Gift Card in OMNI-1 terminal
DescriptionWhen using the OMNI-1 terminal to return a Gift card, an exception is shown. The error does not happen using VBS instead. See steps.
Steps To Reproduce1. Using the OMNI-1 terminal, open the "Gift/Credit Notes" option
2. Pick a Gift Card eligible to be returned and click the "Return" button
3. Return any value, notice you have to execute a Cash Management process to continue.
4. Click the "Done" button of the Cash Management window. You get the error shown in the attached screenshot.
5. Repeat steps using VBS-1 instead. The error is not shown.
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
depends on backport 0040203RR19Q1 closed ranjith_qualiantech_com [RR19Q1] [OMNI] Exception shown when returning a Gift Card in OMNI-1 terminal 
Attached Filespng OMNIFailing.png (76,565) 2019-02-04 15:11
https://issues.openbravo.com/file_download.php?file_id=12610&type=bug
png
Issue History
Date ModifiedUsernameFieldChange
2019-02-04 15:11plujanNew Issue
2019-02-04 15:11plujanAssigned To => Retail
2019-02-04 15:11plujanFile Added: OMNIFailing.png
2019-02-04 15:11plujanTriggers an Emergency Pack => No
2019-02-14 15:59marvintmStatusnew => scheduled
2019-02-18 15:11ranjith_qualiantech_comAssigned ToRetail => ranjith_qualiantech_com
2019-02-19 10:27ranjith_qualiantech_comNote Added: 0109923
2019-02-19 10:28ranjith_qualiantech_comNote Deleted: 0109923
2019-02-19 10:29ranjith_qualiantech_comNote Added: 0109924
2019-02-19 10:29ranjith_qualiantech_comStatusscheduled => feedback
2019-02-19 13:13plujanNote Added: 0109939
2019-02-19 13:13plujanStatusfeedback => closed
2019-02-19 13:13plujanResolutionopen => unable to reproduce

Notes
(0109924)
ranjith_qualiantech_com   
2019-02-19 10:29   
issue is not able to reproduce in OMNI-1 terminal
https://drive.google.com/open?id=1EoSTtzoFyVkDFdCqpt-efP3CRJvgtpRD [^]

Please provide steps which are missed in above video to reproduce the issue
(0109939)
plujan   
2019-02-19 13:13   
After an install source it is not possible to reproduce the issue