Openbravo Issue Tracking System - Retail Modules | |||||
| View Issue Details | |||||
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0040101 | Retail Modules | Omnichannel | public | 2019-02-01 11:35 | 2019-02-25 11:10 |
| Reporter | plujan | ||||
| Assigned To | ranjith_qualiantech_com | ||||
| Priority | normal | Severity | major | Reproducibility | have not tried |
| Status | closed | Resolution | no change required | ||
| Platform | OS | 5 | OS Version | ||
| Product Version | main | ||||
| Target Version | Fixed in Version | ||||
| Merge Request Status | |||||
| Review Assigned To | marvintm | ||||
| OBNetwork customer | |||||
| Support ticket | |||||
| Regression level | |||||
| Regression date | |||||
| Regression introduced in release | |||||
| Regression introduced by commit | |||||
| Triggers an Emergency Pack | No | ||||
| Summary | 0040101: [RR19Q1] [OMNI] Trying to pay a ticket that has been already paid in other terminal causes a silent error | ||||
| Description | I opened a partially paid ticket, while I had it displayed, a user in a different terminal opened and fully paid it. Not realizing about this other user, I tried to paid the same ticket. I did not receive any error message, and the ticket seem to been synchronized properly. However, in the "Errors while importing" window, an exception is shown "The data of this order has been changed on the server. Please reload the ticket through the menu and apply your changes again." | ||||
| Steps To Reproduce | 1. In the terminal A, create a ticket with one line and partially paid it. Seek for the ticket and open it. 2. In the terminal B, seek for the same ticket and open it. 3. In B, fully paid the ticket. Note the process is successful 4. In A, fully paid the ticket. Note the process is successful 5. Open the backend and check the "Errors while Importing" window. Note the step 4 has generated an error. The full error is: org.openbravo.mobile.core.process.OutDatedDataChangeException: The data of this order has been changed on the server. Please reload the ticket through the menu and apply your changes again. at org.openbravo.retail.posterminal.OrderLoader.saveRecord(OrderLoader.java:254) at org.openbravo.mobile.core.process.DataSynchronizationProcess.saveRecord(DataSynchronizationProcess.java:201) at org.openbravo.mobile.core.process.DataSynchronizationProcess.exec(DataSynchronizationProcess.java:155) at org.openbravo.mobile.core.process.DataSynchronizationProcess.exec(DataSynchronizationProcess.java:87) at org.openbravo.mobile.core.process.MobileImportEntryProcessorRunnable.processEntry(MobileImportEntryProcessorRunnable.java:53) at org.openbravo.retail.posterminal.importprocess.OrderImportEntryProcessor$OrderLoaderRunnable.processEntry(OrderImportEntryProcessor.java:59) at org.openbravo.service.importprocess.ImportEntryProcessor$ImportEntryProcessRunnable.doRunCycle(ImportEntryProcessor.java:376) at org.openbravo.service.importprocess.ImportEntryProcessor$ImportEntryProcessRunnable.run(ImportEntryProcessor.java:297) at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:514) at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264) at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1135) at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635) at java.base/java.lang.Thread.run(Thread.java:844) | ||||
| Proposed Solution | |||||
| Additional Information | |||||
| Tags | No tags attached. | ||||
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| Issue History | |||||
| Date Modified | Username | Field | Change | ||
| 2019-02-01 11:35 | plujan | New Issue | |||
| 2019-02-01 11:35 | plujan | Assigned To | => Retail | ||
| 2019-02-01 11:35 | plujan | Triggers an Emergency Pack | => No | ||
| 2019-02-01 11:36 | plujan | Steps to Reproduce Updated | bug_revision_view_page.php?rev_id=18261#r18261 | ||
| 2019-02-25 10:50 | ranjith_qualiantech_com | Assigned To | Retail => ranjith_qualiantech_com | ||
| 2019-02-25 10:50 | ranjith_qualiantech_com | Status | new => scheduled | ||
| 2019-02-25 11:10 | marvintm | Review Assigned To | => marvintm | ||
| 2019-02-25 11:10 | marvintm | Note Added: 0110048 | |||
| 2019-02-25 11:10 | marvintm | Status | scheduled => closed | ||
| 2019-02-25 11:10 | marvintm | Resolution | open => no change required | ||
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