Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0040085 | Retail Modules | Web POS | public | 2019-01-31 12:18 | 2019-01-31 12:20 |
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| Reporter | plujan | |
| Assigned To | Retail | |
| Priority | normal | Severity | minor | Reproducibility | have not tried |
| Status | new | Resolution | open | |
| Platform | | OS | 5 | OS Version | |
| Product Version | main | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0040085: [RR19Q1] Pay open tickets option applied on an already paid ticket shows a non clear message |
| Description | The result of attempting to pay an already paid ticket is a message saying "The order XXX is already paid. Finish o cancel the action to be able to pay by the 'Pay Open Tickets' flow.
What is the "action" that I have to "finish o cancel"? If it is the payment of the paid ticket, that is not possible.
What is "to pay by the pay open tickets flow" ? It means that if I do it in a different way I can pay an already paid ticket? |
| Steps To Reproduce | 1. From the main menu, pick the option "pay open tickets"
2. In the search box, find and select any ticket that has been already paid.
3. Click "Done" and look at the displayed pop up. |
| Proposed Solution | A message that will result more useful to the user: "The ticket XXX cannot be paid because it is already paid"
But the actual real fix for this issue is to prevent the user to pick tickets that are already paid, which has no sense in this context. |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  TicketAlreadyPaid.png (59,707) 2019-01-31 12:18
https://issues.openbravo.com/file_download.php?file_id=12587&type=bug
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| Issue History |
| Date Modified | Username | Field | Change |
| 2019-01-31 12:18 | plujan | New Issue | |
| 2019-01-31 12:18 | plujan | Assigned To | => Retail |
| 2019-01-31 12:18 | plujan | File Added: TicketAlreadyPaid.png | |
| 2019-01-31 12:18 | plujan | Triggers an Emergency Pack | => No |
| 2019-01-31 12:20 | plujan | Proposed Solution updated | |