Openbravo Issue Tracking System - Retail Modules | |||||
View Issue Details | |||||
ID | Project | Category | View Status | Date Submitted | Last Update |
0040043 | Retail Modules | Web POS | public | 2019-01-25 14:18 | 2019-02-11 11:54 |
Reporter | ucarrion | ||||
Assigned To | ranjith_qualiantech_com | ||||
Priority | urgent | Severity | major | Reproducibility | always |
Status | closed | Resolution | fixed | ||
Platform | OS | 5 | OS Version | ||
Product Version | |||||
Target Version | Fixed in Version | RR19Q2 | |||
Merge Request Status | |||||
Review Assigned To | marvintm | ||||
OBNetwork customer | Gold | ||||
Support ticket | |||||
Regression level | |||||
Regression date | |||||
Regression introduced in release | |||||
Regression introduced by commit | |||||
Triggers an Emergency Pack | No | ||||
Summary | 0040043: Gift certificate / credit note payments gets lost | ||||
Description | There's a flow in which a payment of credit note / gift certificate can get lost. Once added in Pay Open tickets, if MultiOrders is wanted to be closed and the error popup is ignored/removed, the menu button is available again and any other action can be done. | ||||
Steps To Reproduce | +Create a layaway including a product assigned to a customer with credit note / gift certificate balance +Create another layaway including a product +Go to Pay Open Tickets +Include a credit note / gift certificate payment +Close MultiOrder payment (try to close Pay Open Tickets) +An error message will raise --> CLOSE IT (NOT ACCEPT) +Menu button will be available now. Select an option (for example, create a quotation) +Once the quoation opened, delete the two layaways created before +Check that any error raises +Go to backend, search the credit note / gift certificate and check that the balance has been deleted with a 'fake' transaction Video --> https://drive.google.com/file/d/1Y_tIKtRaBEkdj_mPolJLGyBNGnhgOEuA/view [^] | ||||
Proposed Solution | It should not been an option to open the menu from 'Pay Open Tickets' once a payment is added. | ||||
Additional Information | |||||
Tags | No tags attached. | ||||
Relationships | |||||
Attached Files | |||||
Issue History | |||||
Date Modified | Username | Field | Change | ||
2019-01-25 14:18 | ucarrion | New Issue | |||
2019-01-25 14:18 | ucarrion | Assigned To | => Retail | ||
2019-01-25 14:18 | ucarrion | OBNetwork customer | => Gold | ||
2019-01-25 14:18 | ucarrion | Resolution time | => 1549407600 | ||
2019-01-25 14:18 | ucarrion | Regression date | => 2019-01-25 | ||
2019-01-25 14:18 | ucarrion | Triggers an Emergency Pack | => No | ||
2019-01-25 14:47 | guillermogil | Regression date | 2019-01-25 => | ||
2019-01-28 12:03 | ranjith_qualiantech_com | Assigned To | Retail => ranjith_qualiantech_com | ||
2019-01-28 12:03 | ranjith_qualiantech_com | Status | new => scheduled | ||
2019-01-29 10:27 | hgbot | Checkin | |||
2019-01-29 10:27 | hgbot | Note Added: 0109296 | |||
2019-01-29 10:28 | hgbot | Status | scheduled => resolved | ||
2019-01-29 10:28 | hgbot | Resolution | open => fixed | ||
2019-01-29 10:28 | hgbot | Fixed in SCM revision | => http://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal/rev/728a9aec651452c7b507deecae642945f8723f3c [^] | ||
2019-02-11 11:54 | marvintm | Review Assigned To | => marvintm | ||
2019-02-11 11:54 | marvintm | Status | resolved => closed | ||
2019-02-11 11:54 | marvintm | Fixed in Version | => RR19Q2 |
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