Openbravo Issue Tracking System - Retail Modules
View Issue Details
IDProjectCategoryView StatusDate SubmittedLast Update
0039440Retail ModulesGift cards and gift voucherspublic2018-10-11 17:562019-07-11 08:49
Reportersamuel_nicuesa 
Assigned Tomigueldejuana 
PriorityhighSeveritymajorReproducibilityalways
StatusclosedResolutionopen 
PlatformOS5OS Version
Product Versionpi 
Target VersionFixed in Version 
Merge Request Status
Review Assigned Tomarvintm
OBNetwork customerGold
Support ticket5174
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0039440: A Credit note is closed without any sales order associated.
DescriptionA Credit note is closed without any sales order associated, it happens if you have bad internet connection.
Steps To Reproduce[POS]

-Create one Credit Note
(Create ticket - add product and pay it - verified return - select CNote as a payment)
-Create a new Ticket and add one product
-Select Credit Note payment method and find the Credit Note created
-Using slow internet press apply button.
-Make sure you don't have internet connection after pressing apply button
-You will see that your credit note has not been added to the receipt but it has been used in Back office see :(Gift card instance window).

-A new transaction has been created but it is not linked to the sales order.

See the attached video
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
duplicate of design defect 0041265 closed migueldejuana Consume Gift Card in case of not consumed in an error request 
Attached Filespng IssueCNote.png (130,500) 2018-12-10 16:03
https://issues.openbravo.com/file_download.php?file_id=12419&type=bug
png
Issue History
Date ModifiedUsernameFieldChange
2018-10-11 17:56samuel_nicuesaNew Issue
2018-10-11 17:56samuel_nicuesaAssigned To => Retail
2018-10-11 17:56samuel_nicuesaOBNetwork customer => Gold
2018-10-11 17:56samuel_nicuesaSupport ticket => 5174
2018-10-11 17:56samuel_nicuesaResolution time => 1541026800
2018-10-11 17:56samuel_nicuesaTriggers an Emergency Pack => No
2018-10-15 09:08rafarodaIssue Monitored: rafaroda
2018-10-15 23:40rqueraltaAssigned ToRetail => rqueralta
2018-10-16 14:44rqueraltaStatusnew => scheduled
2018-10-31 19:50hgbotCheckin
2018-10-31 19:50hgbotNote Added: 0107703
2018-10-31 19:50hgbotStatusscheduled => resolved
2018-10-31 19:50hgbotResolutionopen => fixed
2018-10-31 19:50hgbotFixed in SCM revision => http://code.openbravo.com/erp/pmods/org.openbravo.retail.giftcards/rev/59f52df7ac7fd37ee44700fb13f75ba04a80d75e [^]
2018-11-01 03:11hgbotCheckin
2018-11-01 03:11hgbotNote Added: 0107705
2018-11-02 10:24marvintmStatusresolved => new
2018-11-02 10:24marvintmResolutionfixed => open
2018-11-02 10:25marvintmStatusnew => scheduled
2018-11-04 04:43hgbotCheckin
2018-11-04 04:43hgbotNote Added: 0107727
2018-11-04 04:43hgbotStatusscheduled => resolved
2018-11-04 04:43hgbotResolutionopen => fixed
2018-11-04 04:43hgbotFixed in SCM revisionhttp://code.openbravo.com/erp/pmods/org.openbravo.retail.giftcards/rev/59f52df7ac7fd37ee44700fb13f75ba04a80d75e [^] => http://code.openbravo.com/erp/pmods/org.openbravo.retail.giftcards/rev/9355bdce53f34934c5bfadf6bf36f67e2e6564bf [^]
2018-11-04 15:00rqueraltaStatusresolved => new
2018-11-04 15:00rqueraltaResolutionfixed => open
2018-11-04 15:00rqueraltaStatusnew => scheduled
2018-11-06 03:13hgbotCheckin
2018-11-06 03:13hgbotNote Added: 0107762
2018-11-06 03:13hgbotStatusscheduled => resolved
2018-11-06 03:13hgbotResolutionopen => fixed
2018-11-06 03:13hgbotFixed in SCM revisionhttp://code.openbravo.com/erp/pmods/org.openbravo.retail.giftcards/rev/9355bdce53f34934c5bfadf6bf36f67e2e6564bf [^] => http://code.openbravo.com/erp/pmods/org.openbravo.retail.giftcards/rev/8f1fe9a0d4184793d541c3725fd39b9453432f2f [^]
2018-11-06 12:09hgbotCheckin
2018-11-06 12:09hgbotNote Added: 0107765
2018-11-16 09:50marvintmReview Assigned To => marvintm
2018-11-16 09:50marvintmStatusresolved => closed
2018-11-16 09:50marvintmFixed in Version => RR19Q1
2018-11-26 13:42samuel_nicuesaNote Added: 0108104
2018-12-10 16:02samuel_nicuesaNote Added: 0108363
2018-12-10 16:02samuel_nicuesaStatusclosed => new
2018-12-10 16:02samuel_nicuesaResolutionfixed => open
2018-12-10 16:02samuel_nicuesaFixed in VersionRR19Q1 =>
2018-12-10 16:03samuel_nicuesaFile Added: IssueCNote.png
2018-12-21 16:29marvintmTypedefect => design defect
2019-06-25 09:26hgbotCheckin
2019-06-25 09:26hgbotNote Added: 0112994
2019-06-25 09:38hgbotCheckin
2019-06-25 09:38hgbotNote Added: 0112995
2019-06-25 09:38hgbotStatusnew => resolved
2019-06-25 09:38hgbotResolutionopen => fixed
2019-06-25 09:38hgbotFixed in SCM revisionhttp://code.openbravo.com/erp/pmods/org.openbravo.retail.giftcards/rev/8f1fe9a0d4184793d541c3725fd39b9453432f2f [^] => http://code.openbravo.com/erp/pmods/org.openbravo.retail.giftcards/rev/85158ff2f529ca01d1ded0e8ffa333f45e9e3a17 [^]
2019-07-03 12:19hgbotCheckin
2019-07-03 12:19hgbotNote Added: 0113150
2019-07-03 12:53hgbotCheckin
2019-07-03 12:53hgbotNote Added: 0113151
2019-07-03 18:02marvintmAssigned Torqueralta => migueldejuana
2019-07-03 18:02marvintmStatusresolved => new
2019-07-03 18:02marvintmResolutionfixed => open
2019-07-03 18:02marvintmStatusnew => closed
2019-07-03 18:02marvintmRelationship addedduplicate of 0041265
2019-07-11 08:49hgbotCheckin
2019-07-11 08:49hgbotNote Added: 0113264

Notes
(0107703)
hgbot   
2018-10-31 19:50   
Repository: erp/pmods/org.openbravo.retail.giftcards
Changeset: 59f52df7ac7fd37ee44700fb13f75ba04a80d75e
Author: Rafael Queralta <rafaelcuba81 <at> gmail.com>
Date: Wed Oct 31 14:15:59 2018 -0400
URL: http://code.openbravo.com/erp/pmods/org.openbravo.retail.giftcards/rev/59f52df7ac7fd37ee44700fb13f75ba04a80d75e [^]

Fixed issue 39440: A Credit note is closed without any sales order associated

- If jsonsent.optString("orderline") is empty the process is canceled

---
M src/org/openbravo/retail/giftcards/ConsumeGiftCardAmount.java
---
(0107705)
hgbot   
2018-11-01 03:11   
Repository: erp/pmods/org.openbravo.retail.giftcards
Changeset: 9548f7b552482f0dac8357ba88c85f74ab80e2de
Author: Rafael Queralta <rafaelcuba81 <at> gmail.com>
Date: Wed Oct 31 22:10:19 2018 -0400
URL: http://code.openbravo.com/erp/pmods/org.openbravo.retail.giftcards/rev/9548f7b552482f0dac8357ba88c85f74ab80e2de [^]

Related to issue 39440: Backed out changeset: 59f52df7ac7f

---
M src/org/openbravo/retail/giftcards/ConsumeGiftCardAmount.java
---
(0107727)
hgbot   
2018-11-04 04:43   
Repository: erp/pmods/org.openbravo.retail.giftcards
Changeset: 9355bdce53f34934c5bfadf6bf36f67e2e6564bf
Author: Rafael Queralta <rafaelcuba81 <at> gmail.com>
Date: Sat Nov 03 23:41:47 2018 -0400
URL: http://code.openbravo.com/erp/pmods/org.openbravo.retail.giftcards/rev/9355bdce53f34934c5bfadf6bf36f67e2e6564bf [^]

Fixed issue 39440: A Credit note is closed without any sales order associated

- If jsonsent.optString("orderline") is empty the process is canceled

---
M src/org/openbravo/retail/giftcards/ConsumeGiftCardAmount.java
---
(0107762)
hgbot   
2018-11-06 03:13   
Repository: erp/pmods/org.openbravo.retail.giftcards
Changeset: 8f1fe9a0d4184793d541c3725fd39b9453432f2f
Author: Rafael Queralta <rafaelcuba81 <at> gmail.com>
Date: Mon Nov 05 16:04:57 2018 -0500
URL: http://code.openbravo.com/erp/pmods/org.openbravo.retail.giftcards/rev/8f1fe9a0d4184793d541c3725fd39b9453432f2f [^]

Fixed issue 39440: A Credit note is closed without any sales order associated

- If ConsumeGiftCardAmount process fail by time out, RevertGiftCardAmount is
executed to revert the Gift Card Amount

---
M src/org/openbravo/retail/giftcards/RevertGiftCardAmount.java
M web/org.openbravo.retail.giftcards/js/model/GiftCardUtils.js
---
(0107765)
hgbot   
2018-11-06 12:09   
Repository: erp/pmods/org.openbravo.retail.giftcards
Changeset: f11c76377389df3a7341b373e8258ea031cf3bcf
Author: Rafael Queralta <rafaelcuba81 <at> gmail.com>
Date: Tue Nov 06 06:09:24 2018 -0500
URL: http://code.openbravo.com/erp/pmods/org.openbravo.retail.giftcards/rev/f11c76377389df3a7341b373e8258ea031cf3bcf [^]

Related to issue 39440: A Credit note is closed without any sales order
associated

---
M web/org.openbravo.retail.giftcards/js/model/GiftCardUtils.js
---
(0108104)
samuel_nicuesa   
2018-11-26 13:42   
This changeset is also part of this issue:

https://code.openbravo.com/erp/pmods/org.openbravo.retail.giftcards/rev/fbbce021376d [^]
(0108363)
samuel_nicuesa   
2018-12-10 16:02   
Hi!
I thought that the fix was working fine but I am be able to reproduce the error.
Can you check it ?
(0112994)
hgbot   
2019-06-25 09:26   
Repository: tools/automation/pi-mobile
Changeset: 9397bbe33f0e5c211970fe51b44ee73dc68d36b0
Author: Miguel de Juana <miguel.dejuana <at> openbravo.com>
Date: Tue Jun 25 09:26:14 2019 +0200
URL: http://code.openbravo.com/tools/automation/pi-mobile/rev/9397bbe33f0e5c211970fe51b44ee73dc68d36b0 [^]

Related to issue 0039440: A Credit note is closed without any sales order associated.

- Add missing tap which could break the tex

---
M src-test/org/openbravo/test/mobile/retail/extmodules/selenium/tests/giftcards/I32798_ReceiptGiftVoucherDiscount.java
M src-test/org/openbravo/test/mobile/retail/extmodules/selenium/tests/giftcards/I33914_ReceiptGiftVoucherMultiLines.java
M src-test/org/openbravo/test/mobile/retail/extmodules/selenium/tests/giftcards/I36006_AddGiftVoucherFromMenuToReceipt.java
---
(0112995)
hgbot   
2019-06-25 09:38   
Repository: erp/pmods/org.openbravo.retail.giftcards
Changeset: 85158ff2f529ca01d1ded0e8ffa333f45e9e3a17
Author: Miguel de Juana <miguel.dejuana <at> openbravo.com>
Date: Tue Jun 25 09:37:50 2019 +0200
URL: http://code.openbravo.com/erp/pmods/org.openbravo.retail.giftcards/rev/85158ff2f529ca01d1ded0e8ffa333f45e9e3a17 [^]

Fixed issue 0039440: A Credit note is closed without any sales order associated.

- If gift card consume fails, assume that it worked and it will be consumed in OrderLoaderhook

---
M src/org/openbravo/retail/giftcards/ConsumeGiftCardAmount.java
M src/org/openbravo/retail/giftcards/GiftCardModel.java
M web/org.openbravo.retail.giftcards/js/hooks/PreReversePaymentHook.js
M web/org.openbravo.retail.giftcards/js/hooks/preaddpaymenthook.js
M web/org.openbravo.retail.giftcards/js/model/GiftCardUtils.js
---
(0113150)
hgbot   
2019-07-03 12:19   
Repository: erp/pmods/org.openbravo.retail.giftcards
Changeset: 80d03c4bd9505e4f6bed87124cfe4bbcd0e44edf
Author: Miguel de Juana <miguel.dejuana <at> openbravo.com>
Date: Wed Jul 03 12:18:48 2019 +0200
URL: http://code.openbravo.com/erp/pmods/org.openbravo.retail.giftcards/rev/80d03c4bd9505e4f6bed87124cfe4bbcd0e44edf [^]

Related to issue 0039440: A Credit note is closed without any sales order associated.

- Uncomplete solution
- Backed out changeset 85158ff2f529

---
M src/org/openbravo/retail/giftcards/ConsumeGiftCardAmount.java
M src/org/openbravo/retail/giftcards/GiftCardModel.java
M web/org.openbravo.retail.giftcards/js/hooks/PreReversePaymentHook.js
M web/org.openbravo.retail.giftcards/js/hooks/preaddpaymenthook.js
M web/org.openbravo.retail.giftcards/js/model/GiftCardUtils.js
---
(0113151)
hgbot   
2019-07-03 12:53   
Repository: tools/automation/pi-mobile
Changeset: 06ca03016aaa6be325bdb5dbf9b33a680a5619ee
Author: Miguel de Juana <miguel.dejuana <at> openbravo.com>
Date: Wed Jul 03 12:53:37 2019 +0200
URL: http://code.openbravo.com/tools/automation/pi-mobile/rev/06ca03016aaa6be325bdb5dbf9b33a680a5619ee [^]

Related to issue 0039440: A Credit note is closed without any sales order associated.

- Uncomplete solution
Backed out changeset 9397bbe33f0e

---
M src-test/org/openbravo/test/mobile/retail/extmodules/selenium/tests/giftcards/I32798_ReceiptGiftVoucherDiscount.java
M src-test/org/openbravo/test/mobile/retail/extmodules/selenium/tests/giftcards/I33914_ReceiptGiftVoucherMultiLines.java
M src-test/org/openbravo/test/mobile/retail/extmodules/selenium/tests/giftcards/I36006_AddGiftVoucherFromMenuToReceipt.java
---
(0113264)
hgbot   
2019-07-11 08:49   
Repository: retail/backports/3.0RR19Q3/pi-mobile
Changeset: 8e1ca6c42e12459304add1cffc9c83e5413d68b4
Author: Miguel de Juana <miguel.dejuana <at> openbravo.com>
Date: Thu Jul 11 08:48:53 2019 +0200
URL: http://code.openbravo.com/retail/backports/3.0RR19Q3/pi-mobile/rev/8e1ca6c42e12459304add1cffc9c83e5413d68b4 [^]

Related to issue 0039440: A Credit note is closed without any sales order associated.

Backed out changeset 9397bbe33f0e
The issue change were backported

---
M src-test/org/openbravo/test/mobile/retail/extmodules/selenium/tests/giftcards/I32798_ReceiptGiftVoucherDiscount.java
M src-test/org/openbravo/test/mobile/retail/extmodules/selenium/tests/giftcards/I33914_ReceiptGiftVoucherMultiLines.java
M src-test/org/openbravo/test/mobile/retail/extmodules/selenium/tests/giftcards/I36006_AddGiftVoucherFromMenuToReceipt.java
---