Openbravo Issue Tracking System - Retail Modules | |||||||||||||||||||
View Issue Details | |||||||||||||||||||
ID | Project | Category | View Status | Date Submitted | Last Update | ||||||||||||||
0039217 | Retail Modules | Web POS | public | 2018-09-03 17:07 | 2018-09-20 19:12 | ||||||||||||||
Reporter | Leyre | ||||||||||||||||||
Assigned To | ranjith_qualiantech_com | ||||||||||||||||||
Priority | immediate | Severity | minor | Reproducibility | always | ||||||||||||||
Status | closed | Resolution | fixed | ||||||||||||||||
Platform | OS | 5 | OS Version | ||||||||||||||||
Product Version | |||||||||||||||||||
Target Version | Fixed in Version | RR18Q4 | |||||||||||||||||
Merge Request Status | |||||||||||||||||||
Review Assigned To | marvintm | ||||||||||||||||||
OBNetwork customer | |||||||||||||||||||
Support ticket | |||||||||||||||||||
Regression level | Production - Confirmed Stable | ||||||||||||||||||
Regression date | 2017-06-30 | ||||||||||||||||||
Regression introduced in release | RR17Q4 | ||||||||||||||||||
Regression introduced by commit | https://code.openbravo.com/erp/pmods/org.openbravo.mobile.core/rev/9d3385757b9adb94f2c6bfe9225a3fb027b7cb85#l4.22 [^] | ||||||||||||||||||
Triggers an Emergency Pack | No | ||||||||||||||||||
Summary | 0039217: Button Cancel in pop up "Printer and display are not available" does not work. | ||||||||||||||||||
Description | When a sales order is finalized and the printer is not available, a pop-up window appears: "Printer and display are not available There was an error when printing the ticket in 'Main Terminal Printer'. Do you want to try to print again?" it seems that the focus is on the Cancel button, but if you press "Intro" with the keyboard, it does nothing | ||||||||||||||||||
Steps To Reproduce | BACKEND 1. Configure a POS Terminal with a Hardware URL but, do not open any printer. POS TERMINAL 1. Create a new receipt and pay it. 2. The pop-up window"Printer and display are not available" appears. 3. Press "Cancel" button * Verify that the button does not works. * This began to work incorrectly in version 18Q3 | ||||||||||||||||||
Proposed Solution | After discussing , as retry is the default action in the component, the focus should be on "Retry" button instead of "Cancel" button | ||||||||||||||||||
Additional Information | |||||||||||||||||||
Tags | No tags attached. | ||||||||||||||||||
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Attached Files | |||||||||||||||||||
Issue History | |||||||||||||||||||
Date Modified | Username | Field | Change | ||||||||||||||||
2018-09-03 17:07 | Leyre | New Issue | |||||||||||||||||
2018-09-03 17:07 | Leyre | Assigned To | => Retail | ||||||||||||||||
2018-09-03 17:07 | Leyre | Resolution time | => 1537740000 | ||||||||||||||||
2018-09-03 17:07 | Leyre | Triggers an Emergency Pack | => No | ||||||||||||||||
2018-09-03 17:21 | Practics | Issue Monitored: Practics | |||||||||||||||||
2018-09-03 17:51 | jorge-garcia | Proposed Solution updated | |||||||||||||||||
2018-09-04 12:08 | ranjith_qualiantech_com | Assigned To | Retail => ranjith_qualiantech_com | ||||||||||||||||
2018-09-04 12:08 | ranjith_qualiantech_com | Status | new => scheduled | ||||||||||||||||
2018-09-12 09:18 | hgbot | Checkin | |||||||||||||||||
2018-09-12 09:18 | hgbot | Note Added: 0106695 | |||||||||||||||||
2018-09-12 09:19 | hgbot | Checkin | |||||||||||||||||
2018-09-12 09:19 | hgbot | Note Added: 0106696 | |||||||||||||||||
2018-09-12 09:19 | hgbot | Status | scheduled => resolved | ||||||||||||||||
2018-09-12 09:19 | hgbot | Resolution | open => fixed | ||||||||||||||||
2018-09-12 09:19 | hgbot | Fixed in SCM revision | => http://code.openbravo.com/erp/pmods/org.openbravo.mobile.core/rev/09a92acad18c074bdf9854229f1492ac0fee59ad [^] | ||||||||||||||||
2018-09-14 12:10 | marvintm | Review Assigned To | => marvintm | ||||||||||||||||
2018-09-14 12:10 | marvintm | Status | resolved => closed | ||||||||||||||||
2018-09-14 12:10 | marvintm | Fixed in Version | => RR18Q4 | ||||||||||||||||
2018-09-20 16:36 | marvintm | Status | closed => new | ||||||||||||||||
2018-09-20 16:36 | marvintm | Resolution | fixed => open | ||||||||||||||||
2018-09-20 16:36 | marvintm | Fixed in Version | RR18Q4 => | ||||||||||||||||
2018-09-20 16:37 | marvintm | Status | new => scheduled | ||||||||||||||||
2018-09-20 16:39 | marvintm | Regression date | => 2017-06-30 | ||||||||||||||||
2018-09-20 16:39 | marvintm | Regression introduced in release | => RR17Q4 | ||||||||||||||||
2018-09-20 16:39 | marvintm | Regression introduced by commit | => https://code.openbravo.com/erp/pmods/org.openbravo.mobile.core/rev/9d3385757b9adb94f2c6bfe9225a3fb027b7cb85#l4.22 [^] | ||||||||||||||||
2018-09-20 16:44 | marvintm | Status | scheduled => resolved | ||||||||||||||||
2018-09-20 16:44 | marvintm | Fixed in Version | => RR18Q4 | ||||||||||||||||
2018-09-20 16:44 | marvintm | Resolution | open => fixed | ||||||||||||||||
2018-09-20 16:44 | marvintm | Status | resolved => closed | ||||||||||||||||
2018-09-20 18:42 | dmitry_mezentsev | Relationship added | caused by 0036221 | ||||||||||||||||
2018-09-20 19:12 | marvintm | Regression level | => Production - Confirmed Stable |
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