Openbravo Issue Tracking System - Openbravo ERP | |||||
| View Issue Details | |||||
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0039016 | Openbravo ERP | A. Platform | public | 2018-07-23 17:11 | 2023-03-20 12:56 |
| Reporter | gorkaion | ||||
| Assigned To | gorkaion | ||||
| Priority | urgent | Severity | major | Reproducibility | random |
| Status | closed | Resolution | out of date | ||
| Platform | OS | 5 | OS Version | ||
| Product Version | |||||
| Target Version | Fixed in Version | ||||
| Merge Request Status | |||||
| Review Assigned To | |||||
| OBNetwork customer | OBPS | ||||
| Web browser | |||||
| Modules | Core | ||||
| Support ticket | 3115 | ||||
| Regression level | |||||
| Regression date | |||||
| Regression introduced in release | |||||
| Regression introduced by commit | |||||
| Triggers an Emergency Pack | No | ||||
| Summary | 0039016: Import Entries stuck in Initial status | ||||
| Description | In some cases the Import Entries are stuck in Initial status and it is not possible to process them until tomcat is restarted. Different customers have reported the same issue where the only solution is to restart tomcat. One possible cause is a wrongly managed exception like OutOfMemory errors but we don't always have evidence of these issues. | ||||
| Steps To Reproduce | N/A | ||||
| Proposed Solution | No entries should be stuck in Initial status. As a workaround we should offer the ability to restart the Import Entry Manager without restarting tomcat. | ||||
| Additional Information | |||||
| Tags | No tags attached. | ||||
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| Attached Files | |||||
| Issue History | |||||
| Date Modified | Username | Field | Change | ||
| 2018-07-23 17:11 | gorkaion | New Issue | |||
| 2018-07-23 17:11 | gorkaion | Assigned To | => platform | ||
| 2018-07-23 17:11 | gorkaion | OBNetwork customer | => Yes | ||
| 2018-07-23 17:11 | gorkaion | Modules | => Core | ||
| 2018-07-23 17:11 | gorkaion | Support ticket | => 3115 | ||
| 2018-07-23 17:11 | gorkaion | Resolution time | => 1534111200 | ||
| 2018-07-23 17:11 | gorkaion | Triggers an Emergency Pack | => No | ||
| 2018-07-24 15:49 | alostale | Note Added: 0105916 | |||
| 2018-07-24 15:49 | alostale | Assigned To | platform => gorkaion | ||
| 2018-07-24 15:49 | alostale | Status | new => feedback | ||
| 2023-03-20 12:56 | gorkaion | Status | feedback => closed | ||
| 2023-03-20 12:56 | gorkaion | Resolution | open => out of date | ||
| Notes | |||||
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