Openbravo Issue Tracking System - Retail Modules
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0039001Retail ModulesWeb POSpublic2018-07-19 15:512018-07-19 15:51
plujan 
Retail 
normalminorhave not tried
newopen 
5
main 
 
No
0039001: [RR18Q3] Locking/unlocking the webPOS should not trigger the online/offline verification
Using a poor connection network exposes some flows that are difficult to accomplish due the online/offline transition.

One of them is the locking of the screen. If network connection is poor, first login and every full data refresh have to be performed several times to succeed. A user under this scenario will try to avoid switching to online as much as possible to reduce the number of failed attempts.
1. Use a network with poor signal.
2. Try the first login to webPOS. Usually it will take several attempts before succeeding.
3. Logout and login again. Most likely the login will be offline and you will remain offline for most of the session. If it tries to go online, a prompt saying that you have to repeat the login is shown.
4. From the main menu, lock the screen. To unlock, the webPOS first check if there is online connection, which causes the unsuccessful "online login" to show up.
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Issue History
2018-07-19 15:51plujanNew Issue
2018-07-19 15:51plujanAssigned To => Retail
2018-07-19 15:51plujanTriggers an Emergency Pack => No

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