0038038: Wrong payment documents registered in backoffice when giving change in another currency from WebPOS

Openbravo Issue Tracking System - Retail Modules

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Project

Category

View Status

Date Submitted

Last Update

0038038

Retail Modules

Web POS

public

2018-03-05 12:35

2018-06-02 08:47

Reporter

maite

Assigned To

ranjith_qualiantech_com

Priority

immediate

Severity

major

Reproducibility

always

Status

closed

Resolution

fixed

Platform

OS Version

Product Version

Target Version

Fixed in Version

RR18Q2

Merge Request Status

Review Assigned To

marvintm

OBNetwork customer

Support ticket

Regression level

Regression date

Regression introduced in release

Regression introduced by commit

Triggers an Emergency Pack

Summary

0038038: Wrong payment documents registered in backoffice when giving change in another currency from WebPOS

Description

In case the cashier gives the change in different currency that receipt's currency, credit is generated to the customer (which is wrong)

Steps To Reproduce

1. Access POS terminal and create receipt for "Avalanche transceiver" and pay it using "USA cash". Purpose of this step is to have cash in USD
2. Create new receipt setting "Invoice this receipt" for "Insect repellent" pay it using 20 EUR and select "USA Cash" to give the change in USD
3. Access to backoffice to review registered documents and realize that they have some errors:

a) the sales order document has erroneous Payment Plan info as "received Amount" is higher than "Expected amount" and negative amount appears as "outstanding amount" (when receipt has been fully paid)

b) from Payment Details tab you can see that 2 payment documents have been created. One is generating credit to anonymous customer, which was not happening before and this credit is not being consumed. Moreover, the second payment (which is deposited in USD financial account) is associated with the sales order (which also seems to be wrong and causing problem a))

Proposed Solution

The payment deposited in USD financial account:
- should not be associated with the sales order

Additional Information

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Relationships

depends on	backport	0038048	RR18Q1.1	closed	ranjith_qualiantech_com	Wrong payment documents registered in backoffice when giving change in another currency from WebPOS
depends on	backport	0038049	RR17Q4.2	closed	ranjith_qualiantech_com	Wrong payment documents registered in backoffice when giving change in another currency from WebPOS
related to	defect	0037264		closed	ranjith_qualiantech_com	Returning change in a payment method with payment data generates a wrong payment plan
related to	defect	0038333		closed	ranjith_qualiantech_com	Wrong Payment Details created in backend when paying Layaway with Cash first then overpaying with Digital Coupon
related to	defect	0038544		closed	ranjith_qualiantech_com	Wrong payment documents registered in backoffice when giving change in another currency from WebPOS
causes	defect	0038466		closed	gorka_gil	getPaymentAmount() is not being rounded and causes ticket is identified as "hasReceiptChange"=true