Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0037812Retail ModulesReturn Receiptpublic2018-02-01 17:342023-07-11 08:50
Reporterplujan 
Assigned ToRetail 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusscheduledResolutionopen 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in releasemain
Regression introduced by commit
Triggers an Emergency PackNo
Summary0037812: [RR18q1] Potential functional loop with returns and multiple currencies
DescriptionIn case the terminal accepts multiple currencies, it might happen that a return could not be completed if there is not enough cash in one currency to the whole return. See steps.
Steps To Reproduce1. Use a terminal with no cash (i.e. keeping 0 for everything after a recent cashup)
2. Create a ticket by adding the Camping Pack, for a total of 385€
3. Pay 200 USD and 232.84 EUR
4. Now select the option "Verified Returns" and seek for the ticket created above.
5. Click the total amount to return the money. Since there is no enough money in the drawer to return 385€, a message saying that there is not enough cash is shown. Neither I can return the money the customer gave me (Warning message "Solve first payments issues to add more payments"). Neither I can return USA Cash since I do not have enough to return the total amount, even I should be able to return to the customer 200 USD and 232.84 EUR
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
related to defect 0042143 acknowledged Retail [19Q4] It is not possible to return cash for a Cancelled Layaway in more than one currency 
Attached Filespatch issue 37812 source posterminal.patch (25,671) 2018-03-28 08:14
https://issues.openbravo.com/file_download.php?file_id=11688&type=bug
patch issue 37812 source test.patch (6,682) 2018-03-28 08:14
https://issues.openbravo.com/file_download.php?file_id=11689&type=bug
Issue History
Date ModifiedUsernameFieldChange
2018-02-01 17:34plujanNew Issue
2018-02-01 17:34plujanAssigned To => Retail
2018-02-01 17:34plujanRegression introduced in release => main
2018-02-01 17:34plujanTriggers an Emergency Pack => No
2018-02-13 15:55ranjith_qualiantech_comAssigned ToRetail => ranjith_qualiantech_com
2018-03-01 07:00ranjith_qualiantech_comStatusnew => scheduled
2018-03-28 08:14ranjith_qualiantech_comFile Added: issue 37812 source posterminal.patch
2018-03-28 08:14ranjith_qualiantech_comFile Added: issue 37812 source test.patch
2019-11-19 10:48ranjith_qualiantech_comRelationship addedrelated to 0042143
2023-07-11 08:50ranjith_qualiantech_comAssigned Toranjith_qualiantech_com => Retail

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