0037146: [Store Server 3288]Bad error message when central is offline on services configured to be executed only in central.

Openbravo Issue Tracking System - Retail Modules

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Project

Category

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Date Submitted

Last Update

0037146

Retail Modules

StoreServer

public

2017-10-23 18:22

2017-11-08 12:34

Reporter

gorkaion

Assigned To

mtaal

Priority

normal

Severity

major

Reproducibility

always

Status

closed

Resolution

fixed

Platform

OS Version

Product Version

Target Version

Fixed in Version

RR18Q1

Merge Request Status

Review Assigned To

AugustoMauch

OBNetwork customer

Support ticket

Regression level

QA functional test

Regression date

2017-03-29

Regression introduced in release

Regression introduced by commit

https://code.openbravo.com/erp/pmods/org.openbravo.mobile.core/rev/012e6b7ab09c [^]

Triggers an Emergency Pack

Summary

0037146: [Store Server 3288]Bad error message when central is offline on services configured to be executed only in central.

Description

Regression. issue 0034783 is reproducible again. Copied here the description and steps to reproduce.

The POS Templates configured to be printed in the backend are using a Mobile Service that can only be executed in the central server. The java implementation is overriding the executeOnlyInCentral() method to force this behavior.

When the central server is offline it is not possible to print but the error shown to the user is not friendly. See screenshot.

Steps To Reproduce

To test/simulate the issue in a non-but enviroment:
- install multi-server
- set synchronized mode preference
- change the MultiServerJSONProcess.executeOnlyInCentral method to always return true in the store server
- then goto webpos, prepare a ticket
- just before pressing done button stop the central server
- see the error message

Reproduce in BUT environment;

== Prerequisites ==
On a BUT Snapshot with at least core and posterminal modules on tip. PrintDocument java class of posterminal must extend MultiServerJSONProcess.

Ensure that the POS Terminals are using the invoice templates provided by BUT Reports modules that are configured to be printed in the backend.

== Steps ==
Try to print a invoice with central offline
1. Open a closed receipt.
2. Click on Print this receipt.
3. Select the opened printed to enable the print invoices button.
4. Click on Print Invoices.
5. A error message not user friendly is shown (see screenshot)

Proposed Solution

Same as in 0034783

Additional Information