Openbravo Issue Tracking System - Retail Modules
View Issue Details
IDProjectCategoryView StatusDate SubmittedLast Update
0037110Retail ModulesOffline Modepublic2017-10-19 09:052017-10-23 12:46
Reporterlorenzofidalgo 
Assigned ToRetail 
PrioritynormalSeverityminorReproducibilityalways
StatusclosedResolutionno change required 
PlatformOS5OS Version
Product Versionmain 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0037110: [RR17Q4] Working offline there are some images that are not loaded if not previously loaded in online mode (buttons included)
DescriptionIt is mandatory to have seen all buttons in online mode previously to be able to see them in offline mode. Otherwise, in offline mode, those images will not be loaded. It is also happening with some payment buttons.
This is happening even with no records of "Web POS Product Images from server instead of cache" in Preference window or Remote mode. I have not been able to reproduce this issue in livebuilds PI or RR17Q3.
You can watch that behaviour in the following video:
https://drive.google.com/open?id=0Bz1bUfkEffVIY1d0aTB2RWFDSzg [^]
Installed modules in the tested context:



Advanced Warehouse Operations - 1.0.0 - English (USA)

Advanced Warehouse Operations Sampledata - 3.0.0 - English (USA)

Advanced Warehouse Operations Template - 1.0.0 - English (USA)

BarTender Integration for Advanced Warehouse Operations - 1.0.0 - English (USA)

Core - 3.0.32839 - English (USA)

Digital Coupons for Retail - 1.0.0 - English (USA)

Distribution Order for Advanced Warehouse Operations - 1.0.0 - English (USA)

Distribution Orders - 1.0.0 - English (USA)

Gift cards and vouchers - 1.3.400 - English (USA)

Max Level of Cash - 1.0.3 - English (USA)

Openbravo 3.0 - 3.0.32839 - English (USA)

Openbravo AWO Retail Connector - 1.0.2 - English (USA)

Openbravo for Retail - 1.8.3100 - English (USA)

Retail Sampledata - 1.0.2700 - English (USA)

Show Product Search Key in Web POS - 1.0.2 - English (USA)

Steps To Reproduce0-Clear cache to simulate a first access and to have no loaded images.
1-In ONLINE mode, go to login POS screen and login as vallblanca.
2-Go OFFLINE. Click BROWSE and realise there are some products which image is not loaded (check attached images).
3-Add 1x "Avalanche transceiver".
4-Click Total Amount button and realise the Tick button is not loaded.
5-Delete that receipt.
6-Go ONLINE. Click BROWSE tab. All product images will be loaded.
7-Add 1x "Avalanche transceiver".
8-Click Total Amount button. Realise Tick button is not loaded yet.
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
Attached Filespng NotLoadedImages.png (223,255) 2017-10-19 09:05
https://issues.openbravo.com/file_download.php?file_id=11201&type=bug
png

png NotLoadedImages2.png (110,560) 2017-10-19 09:05
https://issues.openbravo.com/file_download.php?file_id=11202&type=bug
png

png NotLoadedImages3.png (10,522) 2017-10-19 09:05
https://issues.openbravo.com/file_download.php?file_id=11203&type=bug
png

png NotLoadedImages4.png (104,920) 2017-10-19 09:05
https://issues.openbravo.com/file_download.php?file_id=11204&type=bug
png

png icons_not_showing.png (99,853) 2017-10-19 13:35
https://issues.openbravo.com/file_download.php?file_id=11206&type=bug
png

png radio_buttons_not_showing.png (80,612) 2017-10-19 13:36
https://issues.openbravo.com/file_download.php?file_id=11207&type=bug
png
Issue History
Date ModifiedUsernameFieldChange
2017-10-19 09:05lorenzofidalgoNew Issue
2017-10-19 09:05lorenzofidalgoAssigned To => Retail
2017-10-19 09:05lorenzofidalgoFile Added: NotLoadedImages.png
2017-10-19 09:05lorenzofidalgoTriggers an Emergency Pack => No
2017-10-19 09:05lorenzofidalgoFile Added: NotLoadedImages2.png
2017-10-19 09:05lorenzofidalgoFile Added: NotLoadedImages3.png
2017-10-19 09:05lorenzofidalgoFile Added: NotLoadedImages4.png
2017-10-19 09:09lorenzofidalgoDescription Updatedbug_revision_view_page.php?rev_id=16137#r16137
2017-10-19 09:16lorenzofidalgoDescription Updatedbug_revision_view_page.php?rev_id=16138#r16138
2017-10-19 09:18lorenzofidalgoDescription Updatedbug_revision_view_page.php?rev_id=16139#r16139
2017-10-19 13:35inaki_garciaNote Added: 0099963
2017-10-19 13:35inaki_garciaFile Added: icons_not_showing.png
2017-10-19 13:36inaki_garciaFile Added: radio_buttons_not_showing.png
2017-10-23 12:46lorenzofidalgoNote Added: 0099990
2017-10-23 12:46lorenzofidalgoStatusnew => closed
2017-10-23 12:46lorenzofidalgoResolutionopen => no change required

Notes
(0099963)
inaki_garcia   
2017-10-19 13:35   
Furthermore, button icons and radio buttons don't and won't show in the Cash Up process when still working offline and in spite of going online during the cash-up. The attachments that depict this are icons_not_showing.png and radio_buttons_not_showing.png
(0099990)
lorenzofidalgo   
2017-10-23 12:46   
It seems this issue was induced by the "Show Product Search Key" module which status was "In development". Once that status has been changed, everything seems to work properly.