Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0036849Retail ModulesWeb POSpublic2017-09-13 17:242017-10-24 08:56
Reportermontesm 
Assigned Togorka_gil 
PrioritynormalSeveritymajorReproducibilityalways
StatusclosedResolutionfixed 
PlatformOS5OS Version
Product Version 
Target VersionFixed in VersionRR18Q1 
Merge Request Status
Review Assigned Tomarvintm
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0036849: [SER QA 3282] Central Server OFF. When paying a ticket with cash, pop up appears 'to close the drawer' permanently.
DescriptionPaying a cash ticket checks the status of the drawer and remains the check in infinite loop.

already verified cause:
  not loaded in Application Cache: checkdrawerstatus.xml
Steps To Reproduce1. Log into the web pos with the CS Off
2. Add a product.
3. Close and pay the ticket with 'cash'
4. --pop up to confirm drawer closure --
Proposed SolutionLoad into Appcache (chrome://appcache-internals/# [^]) : org.openbravo.retail.posterminal/res/checkdrawerstatus.xml
Additional Information
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Attached Files
Issue History
Date ModifiedUsernameFieldChange
2017-09-13 17:24montesmNew Issue
2017-09-13 17:24montesmAssigned To => Retail
2017-09-13 17:24montesmTriggers an Emergency Pack => No
2017-10-02 14:35montesmResolution time => 1509404400
2017-10-06 11:27gorka_gilAssigned ToRetail => gorka_gil
2017-10-06 11:27gorka_gilStatusnew => scheduled
2017-10-10 16:40gorka_gilNote Added: 0099856
2017-10-10 17:07hgbotCheckin
2017-10-10 17:07hgbotNote Added: 0099857
2017-10-10 17:07hgbotStatusscheduled => resolved
2017-10-10 17:07hgbotResolutionopen => fixed
2017-10-10 17:07hgbotFixed in SCM revision => http://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal/rev/0df7f83bc6464832c0fb138087cfa64f884745ac [^]
2017-10-24 08:56marvintmReview Assigned To => marvintm
2017-10-24 08:56marvintmStatusresolved => closed
2017-10-24 08:56marvintmFixed in Version => RR18Q1

Notes
(0099856)
gorka_gil   
2017-10-10 16:40   
Can not reproduce the issue, tested:
- Retail of Oct 6
- Put all the modules in NO in development (so offline works)
- Enable preference "Web POS Close Drawer Before Continue"
- Start the hardware manager, get the listen ip and port
- Configure the hardware manager in the backend in the pos terminal we are using the url http://ip:port/printer [^]
- Clean cache of the web browser
- With apache and tomcat started make login in the pos
- Check in the hardware manager printer tab that is connected correctly and showing welcome message
- After login stop apache -> this makes go offline the pos
- Do a new receipt and pay it
- It shows the pop up "close the drawer"
- In the hardware manager printer tab, click on close drawer button
- And the pop up disappears -> so everything works as expected

In any case the checkdrawerstatus.xml should be in the application cache so fixing it.
(0099857)
hgbot   
2017-10-10 17:07   
Repository: erp/pmods/org.openbravo.retail.posterminal
Changeset: 0df7f83bc6464832c0fb138087cfa64f884745ac
Author: Gorka Gil <gorka.gil <at> openbravo.com>
Date: Fri Oct 06 11:16:51 2017 +0200
URL: http://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal/rev/0df7f83bc6464832c0fb138087cfa64f884745ac [^]

Fixed issue 36849: [SER QA 3282] Central Server OFF. When paying a ticket with cash, pop up appears 'to close the drawer' permanently.

Added checkdrawerstatus.xml to Application Cache

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M src/org/openbravo/retail/posterminal/ApplicationCacheComponent.java
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