Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0036318 | Retail Modules | Web POS | public | 2017-06-23 10:03 | 2017-06-29 12:20 |
|
| Reporter | nataliag | |
| Assigned To | mtaal | |
| Priority | normal | Severity | major | Reproducibility | sometimes |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | RR17Q3 | |
| Merge Request Status | |
| Review Assigned To | AugustoMauch |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
|
| Summary | 0036318: Error in log files caused by request trying to log in web POS |
| Description | Using version 17Q1.1, sometimes, when tomcat is restarted and we try to access to a POS terminal, the error attached (logError.txt) appears and it is not possible to log in.
|
| Steps To Reproduce | 1- Stop and restart tomcat server.
2- Access the URL of the POS terminal
3- Try to log in and look at the log. The error attached (logError.txt) appears. |
| Proposed Solution | Line 118 of MobileServerUtils.java is:
multiServerControllerEnabled = isMultiServerEnabled(
OBContext.getOBContext().getCurrentClient(),
OBContext.getOBContext().getCurrentOrganization());
it seems that OBContext.getOBContext() is null... |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | | has duplicate | defect | 0038391 | | closed | AugustoMauch | Under certain circumstances server log will start throwing null pointer exceptions. |
|
| Attached Files |  logError (4,716) 2017-06-23 10:03
https://issues.openbravo.com/file_download.php?file_id=10865&type=bug |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2017-06-23 10:03 | nataliag | New Issue | |
| 2017-06-23 10:03 | nataliag | Assigned To | => Retail |
| 2017-06-23 10:03 | nataliag | File Added: logError | |
| 2017-06-23 10:03 | nataliag | Resolution time | => 1499983200 |
| 2017-06-23 10:03 | nataliag | Triggers an Emergency Pack | => No |
| 2017-06-23 12:11 | mtaal | Assigned To | Retail => mtaal |
| 2017-06-27 21:19 | mtaal | Review Assigned To | => AugustoMauch |
| 2017-06-27 21:20 | hgbot | Checkin | |
| 2017-06-27 21:20 | hgbot | Note Added: 0097725 | |
| 2017-06-27 21:20 | hgbot | Status | new => resolved |
| 2017-06-27 21:20 | hgbot | Resolution | open => fixed |
| 2017-06-27 21:20 | hgbot | Fixed in SCM revision | => http://code.openbravo.com/erp/pmods/org.openbravo.mobile.core/rev/5bf9edce0371a4ef84781c565201edcc39f7d01f [^] |
| 2017-06-28 16:34 | maite | Issue Monitored: networkb | |
| 2017-06-28 22:48 | hgbot | Checkin | |
| 2017-06-28 22:48 | hgbot | Note Added: 0097745 | |
| 2017-06-29 12:20 | AugustoMauch | Note Added: 0097758 | |
| 2017-06-29 12:20 | AugustoMauch | Status | resolved => closed |
| 2017-06-29 12:20 | AugustoMauch | Fixed in Version | => RR17Q3 |
| 2018-06-08 08:19 | jorgewederago | Relationship added | has duplicate 0038391 |