0036246: Due to previous fix, popups are closed if a resize event occurs while a popup is opened

Openbravo Issue Tracking System - Retail Modules

View Issue Details

Project

Category

View Status

Date Submitted

Last Update

0036246

Retail Modules

Web POS

public

2017-05-09 16:03

2017-06-21 18:35

Reporter

guilleaer

Assigned To

guilleaer

Priority

normal

Severity

major

Reproducibility

have not tried

Status

closed

Resolution

fixed

Platform

OS Version

Product Version

Target Version

RR17Q2.1

Fixed in Version

RR17Q2.1

Merge Request Status

Review Assigned To

marvintm

OBNetwork customer

Support ticket

Regression level

Regression date

Regression introduced in release

Regression introduced by commit

Triggers an Emergency Pack

Summary

0036246: Due to previous fix, popups are closed if a resize event occurs while a popup is opened

Description

A bit of history about this issue:

Before to 17Q2, there was one issue which we were unable to fix (32975, 31071 and 31163) for a long time. The problem reported by all issues mentioned above talks about the same problem:
- "Popups do not work if you resize the window while the popup is opened"
- "Popups in web pos stop working if they are opened and the the pos window is resized"

Finally in 17Q2 we were able to find a fix, but this fix have one restriction explained in the notes:
"If you open a popup and then, having the popup opened the window is resized then the popup will be closed. The user can open it again and continue working."

Later in april, we decided that this restriction is not acceptable so this issue has been created. We need to completely solve the problem, even if the popup is opened.

Important note: This issue is not a regression because without the previous fix, popups are not closed but they are not working

why we can't close the popups if a resize occurs:

1. Imagine that a user is filling a long form which is is a popup and suddenly a resize event occurs. In this case the user will lose the data inserted in the popup
2. Some payments gateways are rendered using a popup. If a resize event occurs during the communication with the payment gateway, the popup will be closed and the user perception about the result of the transaction will be unpredictable.

Steps To Reproduce

Open receipts popup
resize the window

Result: Popup will be closed.

Proposed Solution

Popups should continue working even if a resize event happens.

Additional Information