Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0036110Retail ModulesWeb POS Hardware Managerpublic2017-05-25 17:152022-01-11 12:31
Reporternataliag 
Assigned ToTriage Platform Conn 
PrioritynormalSeveritymajorReproducibilityalways
StatusnewResolutionopen 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customerOBPS
Support ticket46923
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0036110: Field "Change" not visible printing a paid receipt
DescriptionWhen you load a receipt which has already been paid using a non exact money amount, so some change has been given,and you print it, the “change” field is not visible in the printed ticket, only is the "Cash" field.
Steps To Reproduce1-Configure the hardware manager in the POS terminal.
2- Go to POS terminal and create a new ticket. Add for example the "Headlamp ultralight"
3- Pay the ticket using cash and 20€; 1.10€ is the change.
4- Press the "Done" button and a ticket is printed in the hardware manager with two fields, "Cash" and "Change". (See attached image Receipt_1.png).
5- Now, select "Receipt" in the POS menu and load the ticket created in last steps.
6-Using the Developers Tool check the value of "change" (OB.MobileApp.model.receipt.get('change'). It is set as 0
7- Print the ticket and see that only the "Cash" field is present and not the "Change" one. (See image attached Receipt_2.png)
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
Attached Filespng Receipt_2.png (43,114) 2017-05-25 17:15
https://issues.openbravo.com/file_download.php?file_id=10797&type=bug
png

png Receipt_1.png (43,502) 2017-05-25 17:16
https://issues.openbravo.com/file_download.php?file_id=10798&type=bug
png
Issue History
Date ModifiedUsernameFieldChange
2017-05-25 17:15nataliagNew Issue
2017-05-25 17:15nataliagAssigned To => Retail
2017-05-25 17:15nataliagFile Added: Receipt_2.png
2017-05-25 17:15nataliagOBNetwork customer => Yes
2017-05-25 17:15nataliagSupport ticket => 46923
2017-05-25 17:15nataliagResolution time => 1497477600
2017-05-25 17:15nataliagTriggers an Emergency Pack => No
2017-05-25 17:16nataliagFile Added: Receipt_1.png
2017-05-29 17:26marvintmResolution time1497477600 =>
2017-05-29 17:26marvintmTypedefect => design defect
2018-04-11 15:29alekosmp86Assigned ToRetail => alekosmp86
2018-04-11 15:30alekosmp86Statusnew => scheduled
2018-04-11 15:34hgbotCheckin
2018-04-11 15:34hgbotNote Added: 0103818
2018-04-11 15:34hgbotStatusscheduled => resolved
2018-04-11 15:34hgbotResolutionopen => fixed
2018-04-11 15:34hgbotFixed in SCM revision => http://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal/rev/8f50ca0b45bd152a8ba49a30136f772a25d7c070 [^]
2018-05-04 15:33hgbotCheckin
2018-05-04 15:33hgbotNote Added: 0104286
2018-05-04 15:33marvintmStatusresolved => new
2018-05-04 15:33marvintmResolutionfixed => open
2018-05-04 15:33marvintmAssigned Toalekosmp86 => Retail
2022-01-11 12:31alostaleAssigned ToRetail => Triage Platform Conn

Notes
(0103818)
hgbot   
2018-04-11 15:34   
Repository: erp/pmods/org.openbravo.retail.posterminal
Changeset: 8f50ca0b45bd152a8ba49a30136f772a25d7c070
Author: Alejandro <alekosmp86 <at> gmail.com>
Date: Mon Apr 09 15:02:00 2018 -0400
URL: http://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal/rev/8f50ca0b45bd152a8ba49a30136f772a25d7c070 [^]

Fixes issue 36110: Field "Change" is now visible when printing a paid receipt

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M web/org.openbravo.retail.posterminal/res/printclosedreceipt.xml
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(0104286)
hgbot   
2018-05-04 15:33   
Repository: erp/pmods/org.openbravo.retail.posterminal
Changeset: d966ae0cba6c314d495a9811610dd1feba65855e
Author: Antonio Moreno <antonio.moreno <at> openbravo.com>
Date: Fri May 04 15:33:19 2018 +0200
URL: http://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal/rev/d966ae0cba6c314d495a9811610dd1feba65855e [^]

Related to issue 36110. Backout fix as it is not correct, because change information is not yet available in the OB backoffice model

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M web/org.openbravo.retail.posterminal/res/printclosedreceipt.xml
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