Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0035929Retail ModulesGift cards and gift voucherspublic2017-05-04 12:352017-05-08 11:08
Reporterlorenzofidalgo 
Assigned ToRetail 
PrioritynormalSeveritymajorReproducibilityalways
StatusnewResolutionopen 
PlatformOS5OS Version
Product Versionmain 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0035929: [RR17Q2][Store Server][HighVol] Applying GV to pay multiple products stuck the POS
DescriptionCurrently when a receipt is going to be paid with a Gift Voucher, it is added a single line for each product. Not each line but each product of the line. 100x Adhesive body warmers that are going to be paid with a Gift Voucher induces 101 lines (1 line with 100x Adhesive body warmer and 100 different lines to pay each copy). This behaviour induces POS to be unresponsive if the quantity of the product is high enough.
I have reproduced this issue paying 88x Tek towel and 112 x Whistle with a Gift Voucher.
Steps To Reproduce0-With Gift Cards and vouchers module installed and a previously created Gift Voucher with 100x Tek towel and 100x Whistle available to pay, login POS.
1-Add to the receipt 88x Tek towel and 112 x Whistle.
2-Click Total Amount button and go to Gift Voucher payment method. Now, pay with the previously created Gift Voucher. DEFECT: Once the Gift Voucher is added, POS will try to create as many lines as it is required, but POS will stuck.
Proposed Solution
Additional Information
TagsPerformance
Relationships
Attached Filespng UltraSlowApplyingGV.png (210,411) 2017-05-04 12:35
https://issues.openbravo.com/file_download.php?file_id=10722&type=bug
png

log ErrorAddingGVToPay.log (32,915) 2017-05-08 11:06
https://issues.openbravo.com/file_download.php?file_id=10728&type=bug
Issue History
Date ModifiedUsernameFieldChange
2017-05-04 12:35lorenzofidalgoNew Issue
2017-05-04 12:35lorenzofidalgoAssigned To => Retail
2017-05-04 12:35lorenzofidalgoFile Added: UltraSlowApplyingGV.png
2017-05-04 12:35lorenzofidalgoTriggers an Emergency Pack => No
2017-05-04 13:04lorenzofidalgoTag Attached: Performance
2017-05-08 11:06lorenzofidalgoFile Added: ErrorAddingGVToPay.log
2017-05-08 11:08lorenzofidalgoNote Added: 0096450

Notes
(0096450)
lorenzofidalgo   
2017-05-08 11:08   
ErrorAddingGVToPay.log uploaded: Chrome console errors obtained executing a slightly different test with same results.