Openbravo Issue Tracking System - Retail Modules | |||||
| View Issue Details | |||||
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0035913 | Retail Modules | Web POS | public | 2017-05-03 17:46 | 2017-05-17 19:15 |
| Reporter | adrianromero | ||||
| Assigned To | jorge-garcia | ||||
| Priority | urgent | Severity | major | Reproducibility | sometimes |
| Status | closed | Resolution | fixed | ||
| Platform | OS | 5 | OS Version | ||
| Product Version | |||||
| Target Version | Fixed in Version | RR17Q3 | |||
| Merge Request Status | |||||
| Review Assigned To | marvintm | ||||
| OBNetwork customer | OBPS | ||||
| Support ticket | |||||
| Regression level | |||||
| Regression date | |||||
| Regression introduced in release | |||||
| Regression introduced by commit | |||||
| Triggers an Emergency Pack | No | ||||
| Summary | 0035913: [SER-QA 2817] The *Good bye* message displayed in the customer display sometimes does not appear | ||||
| Description | When the user logs out, depending on the network conditions, the *Good bye* message sometimes appears and sometimes does not. It seems the problem is because this message is displayed during the logout process and if the template for the *Good bye* message takes longer to be loaded in the Web POS than the logout process, then the message is not displayed | ||||
| Steps To Reproduce | * Simulate slow network conditions. In chrome developer tools, in the network tab select GPRS network * Log out from webpos * Observe the message *Good bye* does not appear in the customer display | ||||
| Proposed Solution | Trigger to logout in the callback where the goodbye template is sent to the hardware manager. The goodbye template is cached when the login is done | ||||
| Additional Information | |||||
| Tags | SER-QA | ||||
| Relationships | |||||
| Attached Files | |||||
| Issue History | |||||
| Date Modified | Username | Field | Change | ||
| 2017-05-03 17:46 | adrianromero | New Issue | |||
| 2017-05-03 17:46 | adrianromero | Assigned To | => Retail | ||
| 2017-05-03 17:46 | adrianromero | OBNetwork customer | => Yes | ||
| 2017-05-03 17:46 | adrianromero | Resolution time | => 1494972000 | ||
| 2017-05-03 17:46 | adrianromero | Triggers an Emergency Pack | => No | ||
| 2017-05-03 17:47 | adrianromero | Tag Attached: SER-QA | |||
| 2017-05-04 10:57 | jorge-garcia | Status | new => scheduled | ||
| 2017-05-04 10:57 | jorge-garcia | Assigned To | Retail => jorge-garcia | ||
| 2017-05-04 10:58 | jorge-garcia | Proposed Solution updated | |||
| 2017-05-04 10:58 | jorge-garcia | Proposed Solution updated | |||
| 2017-05-05 08:32 | hgbot | Checkin | |||
| 2017-05-05 08:32 | hgbot | Note Added: 0096408 | |||
| 2017-05-05 08:32 | hgbot | Status | scheduled => resolved | ||
| 2017-05-05 08:32 | hgbot | Resolution | open => fixed | ||
| 2017-05-05 08:32 | hgbot | Fixed in SCM revision | => http://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal/rev/dbe860b88fe61cf02bdef5c606a03a631cc25f0d [^] | ||
| 2017-05-17 19:15 | marvintm | Review Assigned To | => marvintm | ||
| 2017-05-17 19:15 | marvintm | Status | resolved => closed | ||
| 2017-05-17 19:15 | marvintm | Fixed in Version | => RR17Q3 | ||
| Notes | |||||
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