Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0035801Retail ModulesWeb POSpublic2017-04-19 18:072017-05-03 12:21
Reportermalsasua 
Assigned Tojorge-garcia 
PrioritynormalSeveritymajorReproducibilityalways
StatusclosedResolutionfixed 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned Tomigueldejuana
OBNetwork customerOBPS
Support ticket46330
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0035801: error printing when special chars (for example, '&') are used in the discount name
Descriptionif there is one discount name with the char "&", and receipt is created in POS, with a product using this discount, error is returned when the receipt is printed
Steps To Reproducein backoffice:
. in discount and promotions window:
  update the discount "3 x 2 Bottles"
    name= "3 x 2 & Bottles"

open hw manager

in POS:
. new receipt:
 add new line: Bottle 1 L -> qty= 3
pay it

Error: Printer and display are not available.
in hw manager, error is returned:
om.openbravo.pos.printer.TicketPrinterException: The entity name must immediately follow the '&' in the entity reference.
    at com.openbravo.pos.printer.TicketParser.printTicket(TicketParser.java:97)
    at com.openbravo.poshw.TicketServlet.doProcess(TicketServlet.java:53)
...
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
related to defect 0035907 closed Triage Platform Conn error printing when special chars (for example, '<') are used in the discount name 
causes defect 0037737 closed jorge-garcia Special characters like ' in product names is printed in the receipt as & 
Attached Files
Issue History
Date ModifiedUsernameFieldChange
2017-04-19 18:07malsasuaNew Issue
2017-04-19 18:07malsasuaAssigned To => Retail
2017-04-19 18:07malsasuaOBNetwork customer => Yes
2017-04-19 18:07malsasuaSupport ticket => 46330
2017-04-19 18:07malsasuaResolution time => 1494367200
2017-04-19 18:07malsasuaTriggers an Emergency Pack => No
2017-04-24 17:22jorge-garciaStatusnew => scheduled
2017-04-24 17:22jorge-garciaAssigned ToRetail => jorge-garcia
2017-04-26 09:29hgbotCheckin
2017-04-26 09:29hgbotNote Added: 0096185
2017-04-26 09:29hgbotCheckin
2017-04-26 09:29hgbotNote Added: 0096186
2017-04-26 09:29hgbotStatusscheduled => resolved
2017-04-26 09:29hgbotResolutionopen => fixed
2017-04-26 09:29hgbotFixed in SCM revision => http://code.openbravo.com/erp/pmods/org.openbravo.retail.poshwmanager.sources/rev/d4f8ae4bb164cc750ecfe2a6bcceaab321e1ee14 [^]
2017-05-03 12:21migueldejuanaReview Assigned To => migueldejuana
2017-05-03 12:21migueldejuanaNote Added: 0096342
2017-05-03 12:21migueldejuanaStatusresolved => closed
2017-05-03 12:25migueldejuanaRelationship addedrelated to 0035907
2018-01-26 12:17adrianromeroRelationship addedcauses 0037737

Notes
(0096185)
hgbot   
2017-04-26 09:29   
Repository: erp/pmods/org.openbravo.retail.poshwmanager
Changeset: d0a053a86a9904c0002c86c787316717765f7924
Author: Jorge Garcia <jorge.garcia <at> openbravo.com>
Date: Wed Apr 26 09:28:27 2017 +0200
URL: http://code.openbravo.com/erp/pmods/org.openbravo.retail.poshwmanager/rev/d0a053a86a9904c0002c86c787316717765f7924 [^]

Related to issue 35801: error printing when special chars (for example, '&') are
used in the discount name

Compile hardware manager with the new changes.

---
M bin/poshw.jar
M bin/rev.id
---
(0096186)
hgbot   
2017-04-26 09:29   
Repository: erp/pmods/org.openbravo.retail.poshwmanager.sources
Changeset: d4f8ae4bb164cc750ecfe2a6bcceaab321e1ee14
Author: Jorge Garcia <jorge.garcia <at> openbravo.com>
Date: Tue Apr 25 13:55:16 2017 +0200
URL: http://code.openbravo.com/erp/pmods/org.openbravo.retail.poshwmanager.sources/rev/d4f8ae4bb164cc750ecfe2a6bcceaab321e1ee14 [^]

Fixed issue 35801: error printing when special chars (for example, '&') are
used in the discount name

The solution is to replace all characaters & for & string
in POSHWManager.

For that, it is necessary to create a regular expresion to match those cases.

---
M project/src/com/openbravo/pos/printer/TicketParser.java
---
(0096342)
migueldejuana   
2017-05-03 12:21   
Tested and reviewed