Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0035597 | Retail Modules | Web POS | public | 2017-03-22 12:29 | 2017-04-05 12:46 |
|
| Reporter | aaroncalero | |
| Assigned To | migueldejuana | |
| Priority | high | Severity | critical | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | RR17Q2 | |
| Merge Request Status | |
| Review Assigned To | marvintm |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
|
| Summary | 0035597: The Payment Method Status Cashup table is not updated in Synchronized mode while using Pay Open TIckets |
| Description | If the Web POS Synchronized Mode preference is configured, if a ticket is paid using the Pay Open Tickets functionality then the Payment Method Status Cashup table is not updated in backend. |
| Steps To Reproduce | In backend, go to the preference window and configure the Web POS Synchronized Mode preference.
Login in web pos.
Perform a cashup keeping nothing.
Create a layaway with a single product (e.g. Avalanche Transceiver).
Click on the total amount button and then on Layaway to synchronize the layaway.
Go to the menu > Pay Open Tickets, select the newly created layaway and click on Done.
Pay the layaway completely.
Verify using the Cashup Partial menu entry that the values on the local tables are correct (total transactions should match the total drops and the expected amount).
Go to backend, POS Terminal window. Find the used terminal, and on the Cash Up History find the newest cashup.
Verify that the header of the cashup shows the correct net/gross sales amount.
Verify that the Payment Method Status Cashup table still shows 0 for every transaction.
Go back to web pos, clear the cache, and reload.
Verify the status of the cashup using the Cash Up Partial option and verify that the deposits and the expected amount are now 0. |
| Proposed Solution | It seems that when Synchronized mode is used, the cashup report is recalculated after the receipt has been synchronized, so the cashUpReportInformation object is not sent along with the receipt and the cashup is not updated. |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  multiOrderSynched.diff (8,271) 2017-03-23 10:41
https://issues.openbravo.com/file_download.php?file_id=10598&type=bug |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2017-03-22 12:29 | aaroncalero | New Issue | |
| 2017-03-22 12:29 | aaroncalero | Assigned To | => Retail |
| 2017-03-22 12:29 | aaroncalero | Resolution time | => 1491343200 |
| 2017-03-22 12:29 | aaroncalero | Triggers an Emergency Pack | => No |
| 2017-03-22 12:43 | aaroncalero | Proposed Solution updated | |
| 2017-03-23 10:40 | migueldejuana | Status | new => scheduled |
| 2017-03-23 10:40 | migueldejuana | Assigned To | Retail => migueldejuana |
| 2017-03-23 10:41 | migueldejuana | File Added: multiOrderSynched.diff | |
| 2017-04-05 12:46 | marvintm | Note Added: 0095843 | |
| 2017-04-05 12:46 | marvintm | Status | scheduled => resolved |
| 2017-04-05 12:46 | marvintm | Fixed in Version | => RR17Q2 |
| 2017-04-05 12:46 | marvintm | Resolution | open => fixed |
| 2017-04-05 12:46 | marvintm | Review Assigned To | => marvintm |
| 2017-04-05 12:46 | marvintm | Status | resolved => closed |