Openbravo Issue Tracking System - Retail Modules | |||||
| View Issue Details | |||||
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0035250 | Retail Modules | Web POS | public | 2017-02-13 17:29 | 2017-02-20 12:52 |
| Reporter | nataliag | ||||
| Assigned To | ranjith_qualiantech_com | ||||
| Priority | normal | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | ||
| Platform | OS | 5 | OS Version | ||
| Product Version | |||||
| Target Version | Fixed in Version | RR17Q2 | |||
| Merge Request Status | |||||
| Review Assigned To | marvintm | ||||
| OBNetwork customer | |||||
| Support ticket | |||||
| Regression level | |||||
| Regression date | |||||
| Regression introduced in release | |||||
| Regression introduced by commit | |||||
| Triggers an Emergency Pack | No | ||||
| Summary | 0035250: Print twice option is not working if Confirm Payment or Confirm return dialog are selected also | ||||
| Description | f you select the check box “Print twice” in a specific payment method in the POS terminal type window, the ticket should be printed twice, when you do a sale and when you do a return. But, if you have the field “Payment provider” set as “Confirm payment dialog” then the ticket is printed only once after paying it. Also, if you have the “Refund Provider” field set as “Confirm return dialog” the ticket is printed once, when you do a return or a verified return. | ||||
| Steps To Reproduce | 1- Go to “POS Terminal Type” window in backend and select a payment method, for example credit card. Click the “Print twice” check box and set the “Payment provider” field as “Confirm payment dialog” 2-Go to web POS, crate a ticket and pay it using the payment method configured in step 1, credit card in this case. A pop up with the details of the payment appears and after finalizing the payment the ticket is printed only once instead of twice. 3- Now, back again to the “POS terminal type” window and as in step 1 set also the “Refund Provider” field as “Confirm refund dialog”. The print twice check is maintained. 4- In Web POS, create a ticket, add some products and select “Return this receipt”. Use credit card as payment method and a pop up with the return process details is shown. Finish the refund and the ticket is printed only once. 5- Using a verified return the result is the same. | ||||
| Proposed Solution | |||||
| Additional Information | |||||
| Tags | No tags attached. | ||||
| Relationships | |||||
| Attached Files | |||||
| Issue History | |||||
| Date Modified | Username | Field | Change | ||
| 2017-02-13 17:29 | nataliag | New Issue | |||
| 2017-02-13 17:29 | nataliag | Assigned To | => Retail | ||
| 2017-02-13 17:29 | nataliag | Resolution time | => 1488754800 | ||
| 2017-02-13 17:29 | nataliag | Triggers an Emergency Pack | => No | ||
| 2017-02-13 17:59 | eugeni | Issue Monitored: eugeni | |||
| 2017-02-15 13:48 | ranjith_qualiantech_com | Assigned To | Retail => ranjith_qualiantech_com | ||
| 2017-02-15 13:48 | ranjith_qualiantech_com | Status | new => scheduled | ||
| 2017-02-17 07:42 | hgbot | Checkin | |||
| 2017-02-17 07:42 | hgbot | Note Added: 0094431 | |||
| 2017-02-17 07:42 | hgbot | Status | scheduled => resolved | ||
| 2017-02-17 07:42 | hgbot | Resolution | open => fixed | ||
| 2017-02-17 07:42 | hgbot | Fixed in SCM revision | => http://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal/rev/c90d73cdac2ccb0195bb9d4052bba809bbf87b30 [^] | ||
| 2017-02-20 12:52 | marvintm | Review Assigned To | => marvintm | ||
| 2017-02-20 12:52 | marvintm | Status | resolved => closed | ||
| 2017-02-20 12:52 | marvintm | Fixed in Version | => RR17Q2 | ||
| Notes | |||||
|
|
|||||
|
|
||||