Openbravo Issue Tracking System - Retail Modules | |||||
| View Issue Details | |||||
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0035192 | Retail Modules | Return Receipt | public | 2017-02-07 18:13 | 2017-02-20 12:32 |
| Reporter | nataliag | ||||
| Assigned To | mario_castello | ||||
| Priority | normal | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | ||
| Platform | OS | 5 | OS Version | ||
| Product Version | |||||
| Target Version | Fixed in Version | RR17Q2 | |||
| Merge Request Status | |||||
| Review Assigned To | marvintm | ||||
| OBNetwork customer | |||||
| Support ticket | |||||
| Regression level | |||||
| Regression date | |||||
| Regression introduced in release | |||||
| Regression introduced by commit | |||||
| Triggers an Emergency Pack | No | ||||
| Summary | 0035192: Empty return ticket is created if a verified return of a ticket with all its products returned is done. | ||||
| Description | If you do a verified return of a ticket that has been already returned, so it has its products fully returned, a blank ticket of type returned is created. As any products are returned, the ticket should not be of type returned. | ||||
| Steps To Reproduce | 1-Go to “POS Terminal” window in backend, select the desired terminal and define the “Return No Prefix”, for example RT. 2- Create a ticket in web POS, add some products and complete the ticket. 3- Click on verified returns and select the ticket created in step 2. Select all the products and click on apply button. 4- A return ticket (ticket Nº RT/0000001) with all the products is created. Complete the return. 5- Click on verified returns and search again the ticket created in step 2 and already returned in step 4. 6- The products appear as “Fully returned” but anyway click on “Apply” 7- A blank ticket of type returned (Ticket Nº RT/0000002) is created. | ||||
| Proposed Solution | To avoid the creation of tickets of return type without products the Apply button could be disabled if the ticket which is going to be returned has been already returned before and has its products fully returned. | ||||
| Additional Information | |||||
| Tags | No tags attached. | ||||
| Relationships | |||||
| Attached Files | |||||
| Issue History | |||||
| Date Modified | Username | Field | Change | ||
| 2017-02-07 18:13 | nataliag | New Issue | |||
| 2017-02-07 18:13 | nataliag | Assigned To | => Retail | ||
| 2017-02-07 18:13 | nataliag | Resolution time | => 1488236400 | ||
| 2017-02-07 18:13 | nataliag | Triggers an Emergency Pack | => No | ||
| 2017-02-08 15:23 | mario_castello | Assigned To | Retail => mario_castello | ||
| 2017-02-08 15:23 | mario_castello | Status | new => acknowledged | ||
| 2017-02-10 14:44 | mario_castello | Status | acknowledged => scheduled | ||
| 2017-02-10 22:28 | hgbot | Checkin | |||
| 2017-02-10 22:28 | hgbot | Note Added: 0094227 | |||
| 2017-02-10 22:28 | hgbot | Status | scheduled => resolved | ||
| 2017-02-10 22:28 | hgbot | Resolution | open => fixed | ||
| 2017-02-10 22:28 | hgbot | Fixed in SCM revision | => http://code.openbravo.com/erp/pmods/org.openbravo.retail.returns/rev/2670c7ce334637863d9387afa4fd6a12cd353edb [^] | ||
| 2017-02-10 22:29 | mario_castello | Note Edited: 0094227 | bug_revision_view_page.php?bugnote_id=0094227#r14562 | ||
| 2017-02-10 22:32 | hgbot | Checkin | |||
| 2017-02-10 22:32 | hgbot | Note Added: 0094228 | |||
| 2017-02-20 12:32 | marvintm | Review Assigned To | => marvintm | ||
| 2017-02-20 12:32 | marvintm | Status | resolved => closed | ||
| 2017-02-20 12:32 | marvintm | Fixed in Version | => RR17Q2 | ||
| Notes | |||||
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