Openbravo Issue Tracking System - Openbravo ERP | |||||
| View Issue Details | |||||
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0035169 | Openbravo ERP | 07. Sales management | public | 2017-02-06 15:24 | 2017-02-06 15:24 |
| Reporter | inaki_garcia | ||||
| Assigned To | Triage Omni OMS | ||||
| Priority | normal | Severity | minor | Reproducibility | always |
| Status | new | Resolution | open | ||
| Platform | OS | 5 | OS Version | ||
| Product Version | |||||
| Target Version | Fixed in Version | ||||
| Merge Request Status | |||||
| Review Assigned To | |||||
| OBNetwork customer | |||||
| Web browser | |||||
| Modules | Core | ||||
| Support ticket | |||||
| Regression level | |||||
| Regression date | |||||
| Regression introduced in release | |||||
| Regression introduced by commit | |||||
| Triggers an Emergency Pack | No | ||||
| Summary | 0035169: [RR17Q1] A Sales Invoice should have a direct link to its related Return from Customer record | ||||
| Description | A Sales Invoice generated from a Return Receipt has a field in the "More Information" section of the form view which links to a Sales Order. This isn't totally correct, since it doesn't directly take to the more meaningful and detailed Return from Customer record. Furthermore, the Return Receipts will not be displayed in the Sales Order window by default or due to grid pre-filtering, thus meaning that the natural way to query these receipts will always be the Return from Customer window. | ||||
| Steps To Reproduce | If a Sales Invoice record with a negative Total Gross Amount exists, go directly to the "In the ERP..." steps. Otherwise, start from the beginning to create a Return Receipt which will generate the said record. In the Web POS... 0. Log in the Retail front-office (Web POS) as "vallblanca" 1. Select the "Return this Receipt" option from the drop down menu 2. Click on "Browse" to and select an item 3. Click on the Total button which has the price of the item, and click on the "Done" to complete the receipt 4. Make a Cash Up In the ERP... 0. Log in the Retail back-office (ERP) as Openbravo - Role: The White Valley Group Admin 1. Go to the Sales Invoice 1.1. Open a record with a negative Total Gross Amount in form view or 1.1.* Open the record of the created receipt in form view 1.2. Go to the "More information" section 1.3. Click on the "Sales Order" field NOTICE that when exiting the form view, the return receipts Sales Orders are shown, but only following these steps and not otherwise. | ||||
| Proposed Solution | Two options are devised: 1. Replace the link of "Sales Order" located in the "More Information" section of the Sales Invoice form view with "Return from Customer", for the Return Receipt cases. 2. Add a "Return To Customer" field which will fill when the Invoice is created for the Return Receipt | ||||
| Additional Information | |||||
| Tags | No tags attached. | ||||
| Relationships | |||||
| Attached Files | |||||
| Issue History | |||||
| Date Modified | Username | Field | Change | ||
| 2017-02-06 15:24 | inaki_garcia | New Issue | |||
| 2017-02-06 15:24 | inaki_garcia | Assigned To | => Triage Finance | ||
| 2017-02-06 15:24 | inaki_garcia | Modules | => Core | ||
| 2017-02-06 15:24 | inaki_garcia | Triggers an Emergency Pack | => No | ||
| There are no notes attached to this issue. |