Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0035159 | Retail Modules | Web POS | public | 2017-02-03 14:07 | 2017-02-20 12:45 |
|
| Reporter | paul_guiot | |
| Assigned To | ranjith_qualiantech_com | |
| Priority | normal | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | RR17Q2 | |
| Merge Request Status | |
| Review Assigned To | marvintm |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
|
| Summary | 0035159: [SER-QA 2406] Inactivate a Return Reason brings inconsistencies |
| Description | If we say NO to the field "Active" in BO (Return Reasons), we can not retrieve in FO the Return ticket with this reason.
See video |
| Steps To Reproduce | - Go to the BO, Window Return Reason
- Create a new Reason - Save it
- Go to the webpos
- In the menu, go to verifid return and select a ticket
- Return it using the new return reason
- refund
- Go back to the BO, Window Return Reason
- Select the new reason and unflag the field "Active" - Save
- Open a new session (clean cache) and go back to the Webpos and retrieve the ticket (Open ticket)
Error message appears |
| Proposed Solution | We should be able to see the return ticket with this old return reason |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | | causes | defect | 0035793 | | closed | ranjith_qualiantech_com | [SER-QA 2731] Text overflows the message area when warehouse description is large |
|
| Attached Files |  2406.mp4 (4,248,561) 2017-02-03 14:07
https://issues.openbravo.com/file_download.php?file_id=10395&type=bug |
|
| Issue History |
| Date Modified | Username | Field | Change |
| 2017-02-03 14:07 | paul_guiot | New Issue | |
| 2017-02-03 14:07 | paul_guiot | Assigned To | => Retail |
| 2017-02-03 14:07 | paul_guiot | File Added: 2406.mp4 | |
| 2017-02-03 14:07 | paul_guiot | Resolution time | => 1488322800 |
| 2017-02-03 14:07 | paul_guiot | Triggers an Emergency Pack | => No |
| 2017-02-06 15:13 | ranjith_qualiantech_com | Assigned To | Retail => ranjith_qualiantech_com |
| 2017-02-06 15:13 | ranjith_qualiantech_com | Status | new => scheduled |
| 2017-02-09 08:27 | hgbot | Checkin | |
| 2017-02-09 08:27 | hgbot | Note Added: 0094166 | |
| 2017-02-09 08:28 | hgbot | Checkin | |
| 2017-02-09 08:28 | hgbot | Note Added: 0094167 | |
| 2017-02-09 08:28 | hgbot | Status | scheduled => resolved |
| 2017-02-09 08:28 | hgbot | Resolution | open => fixed |
| 2017-02-09 08:28 | hgbot | Fixed in SCM revision | => http://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal/rev/da769d49489913d7917eda012f4efc57f6e0d9ba [^] |
| 2017-02-09 08:29 | hgbot | Checkin | |
| 2017-02-09 08:29 | hgbot | Note Added: 0094168 | |
| 2017-02-20 12:45 | marvintm | Review Assigned To | => marvintm |
| 2017-02-20 12:45 | marvintm | Status | resolved => closed |
| 2017-02-20 12:45 | marvintm | Fixed in Version | => RR17Q2 |
| 2017-04-18 13:11 | adrianromero | Relationship added | causes 0035793 |