Openbravo Issue Tracking System - Retail Modules
View Issue Details
IDProjectCategoryView StatusDate SubmittedLast Update
0034748Retail ModulesWeb POSpublic2016-12-15 17:262016-12-20 18:40
Reporterpaul_guiot 
Assigned Tomario_castello 
PriorityhighSeveritymajorReproducibilityalways
StatusclosedResolutionfixed 
PlatformOS5OS Version
Product Version 
Target VersionFixed in VersionRR17Q1 
Merge Request Status
Review Assigned Tomarvintm
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0034748: [2165] Freezing screen for an inactive customer
DescriptionIf we try to perform a return for an inactive customer, we are locked.
Steps To ReproduceUse the following environment:
https://livebuilds.openbravo.com/retail_pi_pgsql/web/org.openbravo.retail.posterminal/?terminal=VBS-1#retail.pointofsale [^]

Go to the webpos:
-In the menu, click on "verified return" and check the ticket with his customer assigned.
- Close the window;
- Open the BO (https://livebuilds.openbravo.com/retail_pi_pgsql [^])
- In the screen Business partner, go to the customer seen
- Click on it and unflag the field "Active" - Save
- Go back to the webpos (clean the cache before)
- In the menu, click on "verified return" and select the ticket with the customer modified
- Try to perform the return
Proposed SolutionA verified return should be possible for an inactive customer
Additional Information
TagsNo tags attached.
Relationships
Attached Files? 2166.mp4 (708,675) 2016-12-15 17:26
https://issues.openbravo.com/file_download.php?file_id=10177&type=bug
Issue History
Date ModifiedUsernameFieldChange
2016-12-15 17:26paul_guiotNew Issue
2016-12-15 17:26paul_guiotAssigned To => Retail
2016-12-15 17:26paul_guiotFile Added: 2166.mp4
2016-12-15 17:26paul_guiotResolution time => 1482015600
2016-12-15 17:26paul_guiotTriggers an Emergency Pack => No
2016-12-16 12:21xabiermerinoResolution time1482015600 => 1483052400
2016-12-16 15:20mario_castelloAssigned ToRetail => mario_castello
2016-12-16 15:20mario_castelloStatusnew => acknowledged
2016-12-16 15:20mario_castelloStatusacknowledged => scheduled
2016-12-19 14:43hgbotCheckin
2016-12-19 14:43hgbotNote Added: 0092781
2016-12-19 14:43hgbotStatusscheduled => resolved
2016-12-19 14:43hgbotResolutionopen => fixed
2016-12-19 14:43hgbotFixed in SCM revision => http://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal/rev/ebb079ab4d54f211443d2c5b0554cf8b1c0c9db2 [^]
2016-12-19 14:49hgbotCheckin
2016-12-19 14:49hgbotNote Added: 0092782
2016-12-20 18:40marvintmReview Assigned To => marvintm
2016-12-20 18:40marvintmStatusresolved => closed
2016-12-20 18:40marvintmFixed in Version => RR17Q1

Notes
(0092781)
hgbot   
2016-12-19 14:43   
Repository: erp/pmods/org.openbravo.retail.posterminal
Changeset: ebb079ab4d54f211443d2c5b0554cf8b1c0c9db2
Author: Mario Castello <mario.castello <at> peoplewalking.com>
Date: Fri Dec 16 10:20:21 2016 -0600
URL: http://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal/rev/ebb079ab4d54f211443d2c5b0554cf8b1c0c9db2 [^]

Fixed issue 0034748: [2165] Freezing screen for an inactive customer

- This problems happens because we are working with a remote customer active
- If the customer are deactivated the function OB.Dal.get returns an empty result when try to load the BPLocation
- Implemented the empty callback function for the OB.Dal.get and execute a call to the LoadedCustomer class
- Process the result an continue or show a message with the information

---
M web/org.openbravo.retail.posterminal/js/model/order.js
---
(0092782)
hgbot   
2016-12-19 14:49   
Repository: tools/automation/pi-mobile
Changeset: 970abf803b0577bd3a7016f6c32b5a9e18c8c6ef
Author: Mario Castello <mario.castello <at> peoplewalking.com>
Date: Fri Dec 16 16:17:20 2016 -0600
URL: http://code.openbravo.com/tools/automation/pi-mobile/rev/970abf803b0577bd3a7016f6c32b5a9e18c8c6ef [^]

Verifies issue 34748: Added automated test

---
A src-test/org/openbravo/test/mobile/retail/pack/selenium/tests/returns/I34748_ReturnsAndRemoteCustomerWithDeactivatedBP.java
---