0034734: Scan of non-existing EAN/UPC product causes loss of next scan

Openbravo Issue Tracking System - Retail Modules

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Project

Category

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Date Submitted

Last Update

0034734

Retail Modules

Web POS

public

2016-12-14 17:39

2016-12-22 17:12

Reporter

mrecasens

Assigned To

jorge-garcia

Priority

high

Severity

major

Reproducibility

always

Status

closed

Resolution

fixed

Platform

OS Version

Product Version

Target Version

Fixed in Version

RR17Q1

Merge Request Status

Review Assigned To

marvintm

OBNetwork customer

Support ticket

Regression level

Regression date

Regression introduced in release

Regression introduced by commit

Triggers an Emergency Pack

Summary

0034734: Scan of non-existing EAN/UPC product causes loss of next scan

Description

Scanning a barcode that does not correspond to any available product results in a pop up error which is acknowledged inadvertently by any subsequent scan.
This results in the error not being shown and a potentially valid scan for a product to be lost.

Steps To Reproduce

0. Go to "POS Terminal Type" window and check "Use External Input" for your terminal, e.g. "VBS POS Terminal Type"

1. Log into Web POS
https://livebuilds.openbravo.com/retail_pi_pgsql/web/org.openbravo.retail.posterminal/?terminal=VBS-1#retail.pointofsale [^]
as vallblanca / openbravo

2. Scan a series of barcodes, one of them shall not correspond to any product:
2.1. scan a valid barcode that corresponds to an EAN of an existing product for the terminal
=> the corresponding article is added to the ticket
2.2. scan a valid barcode that DOES NOT correspond to any EAN of an existing product for the terminal
=> NO article is added to the ticket
=> Instead, a pop up error message is displayed
2.3. scan a valid barcode that corresponds to an EAN of an existing product for the terminal
=> NO article is NOT added to the ticket
=> Instead, the previous pop up error message disappears; the carriage return may have been taken for an acceptation of the error message
2.4 You can continue scanning products

The overall result is that the article in step 2.2 is not added, which may be normal, but neither is the article in step 2.3 which is a perfectly valid article.

A proposed solution would be to disable the scanning of products while the pop error message is raised

ANNEX A
A list of possible EAN codes and their barcodes is provided to help with further testing.
2099901001832
2099901001849
2099901001870
2099901002068
2099901003553
Attached a PDF file with the barcodes above

Proposed Solution

Further scanning of products should be disabled as long as the pop up error message is present.

Additional Information

Tags

SER QA

Relationships

causes

defect

0036221

closed

ebecerra

In some of the pop ups of WEBPOS for 17Q2 the focus is not on the first input field