0034585: "Not Balanced" error when posting a remittance (although suspense balancing account is not needed) - Openbravo Issue Tracking System

Openbravo Issue Tracking System - Modules

View Issue Details

ID

Project

Category

View Status

Date Submitted

Last Update

0034585

Modules

Remittance

public

2016-11-18 14:59

2016-12-12 14:48

Reporter

maite

Assigned To

alekosmp86

Priority

urgent

Severity

major

Reproducibility

always

Status

closed

Resolution

fixed

Platform

OS

5

OS Version

Product Version

Target Version

Fixed in Version

Merge Request Status

Regression date

Regression introduced by commit

Regression level

Review Assigned To

aferraz

Support ticket

44558

OBNetwork customer

OBPS

Regression introduced in release

Summary

0034585: "Not Balanced" error when posting a remittance (although suspense balancing account is not needed)

Description

If you enable Suspense Balancing Use then remittance document will be properly posted

Steps To Reproduce

0. Access General Ledger Configuration and verify in General Accounts tab that "Suspense Balancing use" is not checked
1. Register Payment In document to generate credit of 100. Process but do not deposit.
2. Register Payment In document to generate credit of 150. Process but do not deposit.
3. Register Payment In document to use all previous credit (250) against any invoice. Process but do not deposit.
4. Create Discount Remittance and run "Select Payment" process. Select the 2 payments that generated credit and process
5. Post remittance and "Not Balanced" error will be received

NOTE: if you configure General Ledger Configuration | General Accounts tab to "Suspense Balancing use"=Y and any Suspense Balancing account, you will be able to post remittance document and you can verify that suspense balancing account is not used

Proposed Solution

Additional Information

Tags

No tags attached.

Relationships

related to

defect

0030273

3.0PR15Q4

closed

Openbravo ERP

"Not Balance" error received when posting a transaction (although suspense balancing is not needed)

Attached Files

jpg

Issue_34585.jpg (40,211) 2016-11-24 14:44
https://issues.openbravo.com/file_download.php?file_id=10103&type=bug
jpg

jpg

Issue History

Date Modified

Username

Field

Change

2016-11-18 14:59

New Issue

2016-11-18 14:59

Assigned To

=> Triage Finance

2016-11-18 14:59

Support ticket

=> 44558

2016-11-18 14:59

OBNetwork customer

=> Yes

2016-11-18 14:59

Relationship added

related to 0030273

2016-11-18 15:00

Issue Monitored: networkb

2016-11-21 13:04

Resolution time

=> 1481238000

2016-11-21 17:26

Assigned To

Triage Finance => collazoandy4

2016-11-22 16:10

collazoandy4

Assigned To

collazoandy4 => alekosmp86

2016-11-23 13:57

Note Added: 0091764

2016-11-23 14:03

Note Edited: 0091764

bug_revision_view_page.php?bugnote_id=0091764#r13872

2016-11-23 14:06

Note Edited: 0091764

bug_revision_view_page.php?bugnote_id=0091764#r13873

2016-11-23 14:08

Note Edited: 0091764

bug_revision_view_page.php?bugnote_id=0091764#r13874

2016-11-23 14:46

Status

new => scheduled

2016-11-24 14:44

File Added: Issue_34585.jpg

2016-11-25 10:20

Note Edited: 0091764

bug_revision_view_page.php?bugnote_id=0091764#r13889

2016-12-01 12:50

Steps to Reproduce Updated

bug_revision_view_page.php?rev_id=13926#r13926

2016-12-01 16:49

alekosmp86

Note Added: 0091982

2016-12-12 14:46

Checkin

2016-12-12 14:46

Note Added: 0092287

2016-12-12 14:46

Status

scheduled => resolved

2016-12-12 14:46

Resolution

open => fixed

2016-12-12 14:46

Fixed in SCM revision

=> http://code.openbravo.com/erp/mods/org.openbravo.module.remittance/rev/d2f405ff44c930c43d43391412c815ae2c5dcaf4 [^]

2016-12-12 14:46

Checkin

2016-12-12 14:46

Note Added: 0092288

2016-12-12 14:46

Checkin

2016-12-12 14:46

Note Added: 0092289

2016-12-12 14:48

Review Assigned To

=> aferraz

2016-12-12 14:48

Note Added: 0092290

2016-12-12 14:48

Status

resolved => closed

Notes

Issue verified by following below detailed repro-steps:

- Go to General ledger configuration, General Accounts tab. Make sure that Suspense Balancing use is not selected for both F&B España Eur general ledger and for F&B International Group US Dollar.

- Install Remittance infrastructure module and apply remittance dataset to F&B España organization.

- Go to G/L Item window and create a new one with below setup:
Name = Discount Risk
Go to Accounting tab and enter below accounts for F&B España Euro general ledger:
Debit acc = 52080
Credit acc = 52080

And below ones for F&B International Group US Dollar
Debit acc = 1190
Credit acc = 1190

- Go to Remittance type window and create a new one with below setup:
Name = Printable Remittance for discount
Payment method = remittance
Remit for discount = Yes
Payment Method for discount = Transferencia
G/L Item = select G/L item "Discount Risk", just created.
Posting allowed = Yes

Go to Accounting tab and enter below accounts for F&B España General Ledger
Settlement Acc = 57200
Sent Acc = 43110
And for F&B Internation Group US Dollar:
Settlement Acc = 1110
Sent Acc = 1510

Go to Financial Account window and select Cuenta de Banco. Verify Remittance is listed in the tab Payment Method.

Create a new business partner, configured as a Customer, as described below:
Price List = Tarifa de Ventas
Payment Method = Transferencia
payment terms = 30days
Financial Account = Cuenta de Banco
Enter any Location in Spain, in Location/Address tab.

Go to Payment in and create a new payment for a 100 € of credit, for that customer.

Go to Payment in and create a new payment for a 150 € of credit, for that customer

Go to Sales invoice and create a new sales invoice for that customer for a total amount of 250.00. Complete and Post the invoice

Go to payment in and create a new one, therefore the sales invoice created is paid by using the available credit.

Go to Remittance window and create a new one with below setup:
Remittance Type = Printable Remittance for discount
Transaction date = today
Expected date = 30-12-2016
Discount date = today

Press Select Payments, remove the filters and select the two credit payments of 100 and 150.

Process the remittance

Try to post it.

Error attached is then showed.

Test Plan

Using the configuration explained in the previous note:

- Go to Payment in and create a new payment
      Amount: 100
      BP: the business partner created when configuring.
   Run Add details process
      Action Regarding Document: Process Received Payment(s)
      Overpayment Action: Leave the credit to be used later
      Click Done button

- Go to Payment in and create a new payment
      Amount: 150
      BP: the business partner created when configuring.
   Run Add details process
      Action Regarding Document: Process Received Payment(s)
      Overpayment Action: Leave the credit to be used later
      Click Done button

- Go to Sales Invoice screen
      Create a new document
         BP: same as when creating the Payment In
         Payment Method: Remittance
         Save the document
      Go to Lines tab
         Create a new line
            Product: Cerveza Ale 0.5L
            Invoice Quantity: 25
            Net Unit Price: 10
            Tax: Ventas exentas
         This will create a total amount of 250.00
      Complete the invoice. A window will prompt asking wheter use the previously created credit or not. Select the two created credits and click Use Credit.
      Post the invoice.

- Go to Remittance screen
      Create a new document
         Remittance Type: Printable Remittance for discount
         Transaction date: today
         Expected date: a month from today
         Discount date: today
         Name: any
      Run Select Payments and select the credits used to pay the previous invoice. Remove filters if necessary.
      Process the remittance.
      Post the remittance.
Notice that the remittance is posted without throwing the "Not Balanced" error. Notice also that no balancing accounts are used.