Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0034400Retail ModulesWeb POSpublic2016-11-04 14:542017-01-25 16:49
Reporterlorenzofidalgo 
Assigned Tomario_castello 
PrioritynormalSeveritymajorReproducibilityalways
StatusclosedResolutionfixed 
PlatformOS5OS Version
Product Versionmain 
Target VersionFixed in VersionRR17Q2 
Merge Request Status
Review Assigned Tomarvintm
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0034400: [RR16Q4] After select some tickets in Pay Open Tickets, the screen is blocked but it is activated again before the process ends
DescriptionWhile Pay Open Tickets process is being executed, the screen is blocked, but, after some seconds, the screen is enabled again. It is enabled before the process has finished, which creates a wrong flow.
Besides, that flow can confuse the user, due to it seems the right action after selecting those receipts is to pay that wrong receipt.
Steps To Reproduce0-Login POS as vallblanca using HighVol environment.
1-Create 10 different layaways that will be selected later with Pay Open Tickets feature.
2-In dropdown menu, go to Pay Open Tickets option.
3-Once the Open Tickets popup is open, click search button and select the 10 layaways that have been just created and click Done button.
4-Realise the screen will be blocked for a few seconds, but, after that, a receipt to be paid will appear: "0.00€ remaining to pay - Use Credit" and the screen will not be blocked anymore.
Proposed SolutionContinue with the screen block until the Pay Open Tickets process has finished.
Additional Information
TagsNo tags attached.
Relationships
related to design defect 0034397 acknowledged Retail [RR16Q4] Pay Open Tickets has a bad performance in certain environments. It induces a situation where a ticket can be completed 
Attached Filespng PayingNonCreatedReceipt.png (178,429) 2016-11-04 14:54
https://issues.openbravo.com/file_download.php?file_id=10016&type=bug
png
Issue History
Date ModifiedUsernameFieldChange
2016-11-04 14:54lorenzofidalgoNew Issue
2016-11-04 14:54lorenzofidalgoAssigned To => Retail
2016-11-04 14:54lorenzofidalgoFile Added: PayingNonCreatedReceipt.png
2016-11-04 14:54lorenzofidalgoTriggers an Emergency Pack => No
2016-11-04 14:54lorenzofidalgoRelationship addedrelated to 0034397
2017-01-10 15:53mario_castelloAssigned ToRetail => mario_castello
2017-01-10 15:53mario_castelloStatusnew => acknowledged
2017-01-12 14:55hgbotCheckin
2017-01-12 14:55hgbotNote Added: 0093417
2017-01-12 14:55hgbotStatusacknowledged => resolved
2017-01-12 14:55hgbotResolutionopen => fixed
2017-01-12 14:55hgbotFixed in SCM revision => http://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal/rev/925b7c1fb652cd73facb2d2389e56c233dc27d21 [^]
2017-01-25 16:49marvintmReview Assigned To => marvintm
2017-01-25 16:49marvintmStatusresolved => closed
2017-01-25 16:49marvintmFixed in Version => RR17Q2

Notes
(0093417)
hgbot   
2017-01-12 14:55   
Repository: erp/pmods/org.openbravo.retail.posterminal
Changeset: 925b7c1fb652cd73facb2d2389e56c233dc27d21
Author: Mario Castello <mario.castello <at> peoplewalking.com>
Date: Wed Jan 11 14:09:58 2017 -0600
URL: http://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal/rev/925b7c1fb652cd73facb2d2389e56c233dc27d21 [^]

Fixed issue 0034400: [RR16Q4] After select some tickets in Pay Open Tickets, the screen is blocked but it is activated again before the process ends

- Activate the Loading during the execution of function
- Create new function showPaymentView
- Call function showPaymentView when the process finish

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M web/org.openbravo.retail.posterminal/js/components/modalmultiorders.js
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