Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0034320Retail ModulesWeb POSpublic2016-10-27 13:512016-11-23 19:01
Reporterplujan 
Assigned Tomarvintm 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusclosedResolutionfixed 
PlatformOS5OS Version
Product Versionmain 
Target VersionFixed in Version 
Merge Request Status
Review Assigned Tomarvintm
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0034320: [RR16Q4] Adding a service blocks the Split lines
DescriptionWhile if a discount is added to a line does not prevent the line splitting, adding a service makes the split button to disappear.
Steps To ReproduceCreate a ticket by adding a line for Alpine poles Classic. This product has associated services. Change quantity to 2

Add a new line for the Alpine Backpack 27L. This product has not services. Change quantity to 2

Check that by editing both lines, in both the Split button is shown.

Add a discount to the backpack. Check the Split button is shown.

Add a service to the poles. Check the split button is not shown.
Proposed Solution
Additional Information
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Issue History
Date ModifiedUsernameFieldChange
2016-10-27 13:51plujanNew Issue
2016-10-27 13:51plujanAssigned To => Retail
2016-10-27 13:51plujanTriggers an Emergency Pack => No
2016-10-28 13:50eduardo_ArgalNote Added: 0090994
2016-10-28 13:50eduardo_ArgalAssigned ToRetail => plujan
2016-10-28 13:50eduardo_ArgalStatusnew => feedback
2016-10-28 13:50eduardo_ArgalAssigned Toplujan => Retail
2016-10-28 15:39plujanNote Added: 0091002
2016-10-28 15:39plujanStatusfeedback => new
2016-11-09 17:32marvintmStatusnew => scheduled
2016-11-09 17:32marvintmNote Added: 0091300
2016-11-09 17:32marvintmStatusscheduled => resolved
2016-11-09 17:32marvintmResolutionopen => fixed
2016-11-11 11:37plujanSummary[RR16Q3] Adding a service blocks the Split lines => [RR16Q4] Adding a service blocks the Split lines
2016-11-23 18:55marvintmAssigned ToRetail => marvintm
2016-11-23 19:01marvintmReview Assigned To => marvintm
2016-11-23 19:01marvintmStatusresolved => closed

Notes
(0090994)
eduardo_Argal   
2016-10-28 13:50   
In the porject this was described as expected behavior:
http://wiki.openbravo.com/wiki/Projects:Split_line_in_WebPOS/Functional_Specifications [^]
It has not yet been ported to user guide. It will be added right away
(0091002)
plujan   
2016-10-28 15:39   
What can be read in that page is:

If the line is associated services do not split

But the line that I am trying to split is not the associated service, is the actual line.
(0091300)
marvintm   
2016-11-09 17:32   
We have further updated the documentation to better explain this case.