Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0034118 | Retail Modules | Web POS | public | 2016-09-28 12:10 | 2016-10-25 17:48 |
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| Reporter | daniOpenbravo | |
| Assigned To | mtaal | |
| Priority | high | Severity | major | Reproducibility | always |
| Status | closed | Resolution | no change required | |
| Platform | | OS | 30 | OS Version | 14.04 |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0034118: [STORE SERVER] Pay open tickets functionality does not work correctly in multiserver (online/offline) using synchronized mode. |
| Description | Pay open tickets functionality does not work correctly in multiserver (online/offline) using synchronized mode.
Paying 3 tickets (one line each of them) at the same time we can find 2 different problems:
1. Performance is still poor: After both 3 tickets have been synchronized in CS and SS, the screen stays in grey colour for some seconds till the new ticket is shown.
2. Sometimes, a js error is raised and web POS gets blocked (attached file with js error). |
| Steps To Reproduce | Multiserver using synchronized mode (QA environment: CS=52.210.179.85 ; SS=52.210.248.90 ; Web POS=52.210.248.90/openbravo/web/org.openbravo.retail.posterminal/?terminal=21405#login ):
1. Create 3 new tickets at the same time.
2. Menu dropdown: select Pay open tickets.
3. Select both 3 tickets created before and pay them.
4. Realize that those 2 problems can be reproduced:
- Performance is still poor: After both 3 tickets have been synchronized in CS and SS, the screen stays in grey colour for some seconds till the new ticket is shown.
- a js error is raised and web POS gets blocked (attached file with js error). |
| Proposed Solution | |
| Additional Information | |
| Tags | SER-QA |
| Relationships | | related to | defect | 0034292 | | closed | jorge-garcia | [BUT Issues: 1861] Pay Open Tickets is slow and UI stalls |
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| Attached Files |  jsError.txt (1,341) 2016-09-28 12:10
https://issues.openbravo.com/file_download.php?file_id=9864&type=bug |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2016-09-28 12:10 | daniOpenbravo | New Issue | |
| 2016-09-28 12:10 | daniOpenbravo | Assigned To | => mtaal |
| 2016-09-28 12:10 | daniOpenbravo | File Added: jsError.txt | |
| 2016-09-28 12:10 | daniOpenbravo | Resolution time | => 1475618400 |
| 2016-09-28 12:10 | daniOpenbravo | Triggers an Emergency Pack | => No |
| 2016-09-28 12:10 | daniOpenbravo | Tag Attached: SER-QA | |
| 2016-09-28 12:10 | daniOpenbravo | Issue Monitored: daniOpenbravo | |
| 2016-10-25 17:46 | mtaal | Relationship added | related to 0034292 |
| 2016-10-25 17:48 | mtaal | Note Added: 0090878 | |
| 2016-10-25 17:48 | mtaal | Status | new => closed |
| 2016-10-25 17:48 | mtaal | Resolution | open => no change required |