Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0033312 | Retail Modules | Web POS | public | 2016-06-20 12:47 | 2016-07-04 10:42 |
|
| Reporter | daniOpenbravo | |
| Assigned To | mtaal | |
| Priority | high | Severity | major | Reproducibility | sometimes |
| Status | closed | Resolution | no change required | |
| Platform | | OS | 30 | OS Version | 14.04 |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0033312: [STORE SERVER] Sales orders not correctly synchronized in Store Server in Synchronous mode |
| Description | Sometimes, when creating a ticket in Web POS using SYNCHRONOUS MODE, it is correctly synchronized in Central server, but not in Store server (saved in c_import_entry with Error status). |
| Steps To Reproduce | - Log in Web POS (Synchronous mode).
- Select any product and add it to the ticket.
- Pay the ticket.
- The server returns a successful synchronization message.
- Log in backend (Central Server).
- Look for the ticket previously created in sales order window.
- The ticket is correctly synchronized.
- Log in backend (Store Server).
- Look for the ticket previously created in sales order window.
- The ticket is NOT correctly synchronized.
- Go to Data import entries window.
- Check that the record is there, in Error Status and with the attached JSON error. |
| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  synchroErrorInJSON.txt (1,456) 2016-06-20 12:47
https://issues.openbravo.com/file_download.php?file_id=9561&type=bug |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2016-06-20 12:47 | daniOpenbravo | New Issue | |
| 2016-06-20 12:47 | daniOpenbravo | Assigned To | => mtaal |
| 2016-06-20 12:47 | daniOpenbravo | File Added: synchroErrorInJSON.txt | |
| 2016-06-20 12:47 | daniOpenbravo | Resolution time | => 1467583200 |
| 2016-06-20 12:47 | daniOpenbravo | Triggers an Emergency Pack | => No |
| 2016-06-20 12:48 | daniOpenbravo | Issue Monitored: daniOpenbravo | |
| 2016-07-04 10:42 | mtaal | Note Added: 0088167 | |
| 2016-07-04 10:42 | mtaal | Status | new => closed |
| 2016-07-04 10:42 | mtaal | Resolution | open => no change required |