Openbravo Issue Tracking System - Openbravo ERP |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0003319 | Openbravo ERP | Z. Others | public | 2007-04-09 12:36 | 2011-02-04 09:16 |
|
| Reporter | jaimetorre | |
| Assigned To | rmorley | |
| Priority | normal | Severity | minor | Reproducibility | always |
| Status | acknowledged | Resolution | open | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Web browser | |
| Modules | Core |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
|
| Summary | 0003319: Incident manager/tracker |
| Description | It would be usefull for service companies to have the ability to manage and track incidents or service tickets.
An incident would be created and afterwards, the different actions regarding this incident would also be recorded. The incidence should have different states. |
| Steps To Reproduce | |
| Proposed Solution | |
| Additional Information | |
| Tags | ModuleCandidate, ReleaseCandidate |
| Relationships | |
| Attached Files | |
|
| Issue History |
| Date Modified | Username | Field | Change |
| 2008-06-29 20:28 | pjuvara | Assigned To | alostale => pjuvara |
| 2008-06-29 20:28 | pjuvara | Status | new => acknowledged |
| 2008-06-29 20:28 | pjuvara | Tag Attached: ReleaseCandidate | |
| 2008-06-29 20:29 | pjuvara | Projection | none => @60@ |
| 2008-06-29 20:29 | pjuvara | Summary | Incidence manager/tracker => Incident manager/tracker |
| 2008-06-29 20:29 | pjuvara | Description Updated | |
| 2008-07-02 19:31 | pjuvara | Category | 09. Financial management => Z. Others |
| 2008-11-22 23:39 | pjuvara | Tag Attached: ModuleCandidate | |
| 2011-02-04 09:16 | jpabloae | Assigned To | pjuvara => rmorley |