Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0032744 | Retail Modules | Gift cards and gift vouchers | public | 2016-04-21 11:15 | 2016-04-21 11:15 |
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| Reporter | lorenzofidalgo | |
| Assigned To | Retail | |
| Priority | normal | Severity | trivial | Reproducibility | N/A |
| Status | new | Resolution | open | |
| Platform | | OS | 5 | OS Version | |
| Product Version | main | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0032744: [RR16Q2] It is too hard to complete a receipt where a product is sold, Gift Voucher is used to pay it and another item is bought |
| Description | To complete the flow where a product is sold, a Gift Voucher is used to pay it and another copy of the first product is returned is pretty hard to achieve by the Web POS user. One of the main problems to achieve this flow is the following:
When total amount is 0.00, no Gift Voucher can be applied.
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| Steps To Reproduce | 0-It is required to have a Gift Voucher created to use it later with "Adhesive body warmers".
0-Login POS as vallblanca.
1-Add 1x "Adhesive body warmers". Click "Return Line" to mark this line to be returned.
2-Add 1x "Adhesive body warmers". Click "Return Line" to mark this line to be returned.
3-Click Total Amount button and use Gift Voucher as Payment Method. Two Gift Voucher lines to cancel the previously created lines will be created.
4-Delete one of the Gift Voucher lines.
5-Click in one of the "Adhesive body warmers" lines and click "Return Line" button.
All this process is required to achieve this status. It is too intricate.
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| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  StatusDifficultToComplete.png (211,377) 2016-04-21 11:15
https://issues.openbravo.com/file_download.php?file_id=9303&type=bug
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| Issue History |
| Date Modified | Username | Field | Change |
| 2016-04-21 11:15 | lorenzofidalgo | New Issue | |
| 2016-04-21 11:15 | lorenzofidalgo | Assigned To | => Retail |
| 2016-04-21 11:15 | lorenzofidalgo | File Added: StatusDifficultToComplete.png | |
| 2016-04-21 11:15 | lorenzofidalgo | Triggers an Emergency Pack | => No |