Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0032181Retail ModulesWeb POSpublic2015-10-05 13:562016-02-15 19:21
Reporterumartirena 
Assigned Toadrianromero 
PriorityurgentSeveritymajorReproducibilityalways
StatusclosedResolutionfixed 
PlatformOS5OS Version
Product Version 
Target VersionRR15Q4.3Fixed in VersionRR15Q4.3 
Merge Request Status
Review Assigned Tomarvintm
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0032181: Print of a Paid Receipt using "Print this Receipt" menu option, fails.
DescriptionPrint of a Paid Receipt using "Print this Receipt" menu option, fails.
Steps To Reproduce1. Configure a Printer to be able to print tickets.
2. Create a ticket with a line.
3. Pay it and click on Done.
4. Go to Receipts menu option and search for that ticket.
5. Go to menu and click on "Print this Receipt".
6. Check that the ticket is not printed and a popup appears with the following error message: Printer and display are not available.
There was an error when printing the ticket. Do you want to try to print again?
If the receipt is invoiced the ticket is properly printed, so the problem happens with printclosedreceipt.xml template.
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
blocks defect 0031044 closed adrianromero Print of a Paid Receipt using "Print this Receipt" menu option, fails. 
Attached Files
Issue History
Date ModifiedUsernameFieldChange
2016-02-10 10:02OrekariaTypedefect => backport
2016-02-10 10:02OrekariaTarget Version => RR15Q4.3
2016-02-12 15:09hgbotCheckin
2016-02-12 15:09hgbotNote Added: 0084162
2016-02-12 15:09hgbotStatusscheduled => resolved
2016-02-12 15:09hgbotResolutionopen => fixed
2016-02-12 15:09hgbotFixed in SCM revisionhttp://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal/rev/26f68ec6d1e9dc6d53bfb857ab73832562c29bf2 [^] => http://code.openbravo.com/retail/backports/3.0RR15Q4.3/org.openbravo.retail.posterminal/rev/f884b5f64ce0beebc4b6fc3b71d7ebae905b83b4 [^]
2016-02-15 19:21marvintmReview Assigned Toguilleaer => marvintm
2016-02-15 19:21marvintmStatusresolved => closed
2016-02-15 19:21marvintmFixed in Version => RR15Q4.3

Notes
(0084162)
hgbot   
2016-02-12 15:09   
Repository: retail/backports/3.0RR15Q4.3/org.openbravo.retail.posterminal
Changeset: f884b5f64ce0beebc4b6fc3b71d7ebae905b83b4
Author: Mario Castello <mario.castello <at> peoplewalking.com>
Date: Thu Feb 11 11:21:58 2016 -0600
URL: http://code.openbravo.com/retail/backports/3.0RR15Q4.3/org.openbravo.retail.posterminal/rev/f884b5f64ce0beebc4b6fc3b71d7ebae905b83b4 [^]

Fixes issue 32181 backport of issue 0031044: Print of a Paid Receipt using *Print this Receipt* menu option, fails.

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M web/org.openbravo.retail.posterminal/res/printclosedreceipt.xml
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