Openbravo Issue Tracking System - Retail Modules
View Issue Details
IDProjectCategoryView StatusDate SubmittedLast Update
0031887Retail ModulesGift cards and gift voucherspublic2016-01-14 10:422017-03-06 16:03
Reporterlorenzofidalgo 
Assigned ToRetail 
PrioritynormalSeveritymajorReproducibilityalways
StatusclosedResolutionno change required 
PlatformOS5OS Version
Product Versionmain 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0031887: [RR16Q1] Unbalanced Line Net Amount returing a receipt using Gift Card as Payment Method
DescriptionWhen a Gift Card is correctly configured following Wiki instructions (Tax Category: TAX EMEMPT)[1] and POS user completes a return receipt using Gift Card as Payment Method, in "Return from Customer" window in POS backend, the "Total Net Amount" is unbalanced.

[1] http://wiki.openbravo.com/wiki/Retail:Gift_Cards_and_Gift_Vouchers#Gift_cards [^]
Steps To Reproduce0-With "Gift Cards and Vouchers" module installed and at at least a Gift Card created correctly login Web POS as vallblanca.
1-Add 5x "Alpine skiing backpack 27L" to the receipt.
2-Mark this receipt as "To be Returned" through dropdown menu.
3-Click Total Amount button and use the previously created Gift Card as Payment Method to return this receipt. (Click Gift Card button, then OK button and select the previously created Gift Card).
4-Now go to POS backend, to "Return from Customer" window, select the just created record and view it in form view.
5-Check "Total Net Amount" in Status section in unbalanced: -95.37 appears, instead of 0.00.


https://drive.google.com/a/openbravo.com/file/d/0BxGpHFWcmJ3TbEs2d2xITGFybUU/view?usp=sharing [^]
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
related to defect 0032679 closed jorge-garcia [RR16Q2] CashUp is unbalanced using Gift Cards as Payment Method 
Attached Filespng UnbalancedTotalNetAmount.png (86,543) 2016-01-14 10:42
https://issues.openbravo.com/file_download.php?file_id=8920&type=bug
png
Issue History
Date ModifiedUsernameFieldChange
2016-01-14 10:42lorenzofidalgoNew Issue
2016-01-14 10:42lorenzofidalgoAssigned To => Retail
2016-01-14 10:42lorenzofidalgoFile Added: UnbalancedTotalNetAmount.png
2016-01-14 10:42lorenzofidalgoTriggers an Emergency Pack => No
2016-04-18 22:33mario_castelloAssigned ToRetail => mario_castello
2016-04-18 22:33mario_castelloStatusnew => acknowledged
2016-04-19 18:44OrekariaStatusacknowledged => scheduled
2016-04-20 16:22hgbotCheckin
2016-04-20 16:22hgbotNote Added: 0085784
2016-04-20 16:23mario_castelloNote Edited: 0085784bug_revision_view_page.php?bugnote_id=0085784#r11810
2016-04-20 17:26OrekariaRelationship addedrelated to 0032679
2016-04-25 17:07OrekariaSteps to Reproduce Updatedbug_revision_view_page.php?rev_id=11855#r11855
2016-04-26 15:57mario_castelloStatusscheduled => acknowledged
2016-04-26 16:04mario_castelloAssigned Tomario_castello => Retail
2016-05-06 10:36ranjith_qualiantech_comAssigned ToRetail => ranjith_qualiantech_com
2016-05-06 10:36ranjith_qualiantech_comStatusacknowledged => scheduled
2017-02-27 11:23ranjith_qualiantech_comAssigned Toranjith_qualiantech_com => Retail
2017-02-27 11:23ranjith_qualiantech_comStatusscheduled => feedback
2017-03-06 16:03lorenzofidalgoNote Added: 0094769
2017-03-06 16:03lorenzofidalgoStatusfeedback => closed
2017-03-06 16:03lorenzofidalgoResolutionopen => no change required

Notes
(0085784)
hgbot   
2016-04-20 16:22   
(edited on: 2016-04-20 16:23)
Repository: tools/automation/pi-mobile
Changeset: 8718b5fb2c0cf92518271e32ce6b4204b539c44a
Author: Mario Castello <mario.castello <at> peoplewalking.com>
Date: Wed Apr 20 08:21:44 2016 -0600
URL: http://code.openbravo.com/tools/automation/pi-mobile/rev/8718b5fb2c0cf92518271e32ce6b4204b539c44a [^]

Related to issue 31887: Added automated test.
The test has been deactivated until the fix is ready.

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A src-test/org/openbravo/test/mobile/quarantine/pack/MCA/returns/I31887_ReceiptWithDifferentProductTaxRate.java
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(0094769)
lorenzofidalgo   
2017-03-06 16:03   
It has been discussed and that situation is functionally correct.