Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0031099 | Retail Modules | Return Receipt | public | 2015-10-08 13:05 | 2015-10-22 12:28 |
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| Reporter | plujan | |
| Assigned To | guilleaer | |
| Priority | normal | Severity | major | Reproducibility | have not tried |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | main | |
| Target Version | | Fixed in Version | RR16Q1 | |
| Merge Request Status | |
| Review Assigned To | marvintm |
| OBNetwork customer | |
| Support ticket | |
| Regression level | QA functional test |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | https://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal/rev/87802196069a [^] |
| Triggers an Emergency Pack | No |
|
| Summary | 0031099: [RR15Q4] Cannot return a receipt using card, a message says "there is not enough cash available" |
| Description | Even with cash in the terminal, when I tried to return a ticket using Card payment method, I get a message "there is not enough cash available" |
| Steps To Reproduce | 1. Login a vallblanca user
2. Check that you have available cash (by selling some tickets or by cash management deposit)
3. Create a ticket for one Headlamp ultralight (total 18.90)
4. Choose from top-left menu the option Return this receipt. Check that "To be returned" is shown in the ticket and that total amount changes to -18.90.
5. Click the amount to complete the return. It says "18.90€ pending to be returned"
6. Return 18.90€ in Cash. It works as expected and the Done button is available to continue the process.
7. Remove the added cash line
8. Return 18.90€ in Card. A message saying "there is not enough cash available" is shown and you cannot continue. See screenshot. |
| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | | depends on | backport | 0031141 | RR15Q4 | closed | marvintm | [RR15Q4] Cannot return a receipt using card, a message says "there is not enough cash available" |
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| Attached Files |  ReturnWithCard.png (33,507) 2015-10-08 13:05
https://issues.openbravo.com/file_download.php?file_id=8537&type=bug
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| Issue History |
| Date Modified | Username | Field | Change |
| 2015-10-08 13:05 | plujan | New Issue | |
| 2015-10-08 13:05 | plujan | Assigned To | => Retail |
| 2015-10-08 13:05 | plujan | File Added: ReturnWithCard.png | |
| 2015-10-08 13:05 | plujan | Regression level | => QA functional test |
| 2015-10-08 13:05 | plujan | Triggers an Emergency Pack | => No |
| 2015-10-08 13:05 | plujan | version | => main |
| 2015-10-08 13:14 | plujan | Steps to Reproduce Updated | bug_revision_view_page.php?rev_id=9639#r9639 |
| 2015-10-08 13:58 | Orekaria | Status | new => acknowledged |
| 2015-10-08 16:28 | guilleaer | Assigned To | Retail => guilleaer |
| 2015-10-08 18:31 | Orekaria | Target Version | => RR15Q4 |
| 2015-10-09 16:59 | guilleaer | Regression introduced by commit | => https://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal/rev/87802196069a [^] |
| 2015-10-13 14:08 | hgbot | Checkin | |
| 2015-10-13 14:08 | hgbot | Note Added: 0080978 | |
| 2015-10-13 14:08 | hgbot | Status | acknowledged => resolved |
| 2015-10-13 14:08 | hgbot | Resolution | open => fixed |
| 2015-10-13 14:08 | hgbot | Fixed in SCM revision | => http://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal/rev/2a08adb56512c8dd9d2f59ceb0fdcfbeba01a523 [^] |
| 2015-10-13 14:08 | hgbot | Checkin | |
| 2015-10-13 14:08 | hgbot | Note Added: 0080979 | |
| 2015-10-13 17:49 | Orekaria | Status | resolved => new |
| 2015-10-13 17:49 | Orekaria | Resolution | fixed => open |
| 2015-10-13 17:49 | Orekaria | Status | new => scheduled |
| 2015-10-13 17:49 | Orekaria | Status | scheduled => resolved |
| 2015-10-13 17:49 | Orekaria | Fixed in Version | => RR16Q1 |
| 2015-10-13 17:49 | Orekaria | Resolution | open => fixed |
| 2015-10-13 17:49 | Orekaria | Target Version | RR15Q4 => |
| 2015-10-16 11:02 | Orekaria | Review Assigned To | => Orekaria |
| 2015-10-22 12:28 | marvintm | Review Assigned To | Orekaria => marvintm |
| 2015-10-22 12:28 | marvintm | Status | resolved => closed |