Openbravo Issue Tracking System - Openbravo ERP
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IDProjectCategoryView StatusDate SubmittedLast Update
0030937Openbravo ERPA. Platformpublic2015-09-25 14:392015-09-28 13:03
Reportermaite 
Assigned Tomaite 
PriorityurgentSeveritymajorReproducibilityalways
StatusclosedResolutionunable to reproduce 
PlatformOS5OS Version
Product Version 
Target Version3.0PR15Q4Fixed in Version 
Merge Request Status
Review Assigned Tomaite
OBNetwork customer
Web browser
ModulesCore
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0030937: Error about golden key received when trying to active a professional instance with a golden key
DescriptionError "This instance has been activated with a golden key and can not be activated with any other license" is received when trying to activate an environment already activated with a professional key, using a golden key
Steps To Reproduce1. Instance activated using a professional key
2. user clone the instance to different server to use it as testing environment
3. When trying to activate the instance with a golden key to evaluate additional module, error is received
Proposed SolutionMakes sense to raise the error when a golden key environment is trying to be activated with a professional key but no viceversa
Additional Information
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Issue History
Date ModifiedUsernameFieldChange
2015-09-25 14:39maiteNew Issue
2015-09-25 14:39maiteAssigned To => platform
2015-09-25 14:39maiteModules => Core
2015-09-25 14:39maiteResolution time => 1446332400
2015-09-25 14:39maiteTriggers an Emergency Pack => No
2015-09-25 14:39maiteIssue Monitored: networkb
2015-09-28 08:36alostaleNote Added: 0080659
2015-09-28 08:36alostaleAssigned Toplatform => maite
2015-09-28 08:36alostaleStatusnew => feedback
2015-09-28 13:03maiteReview Assigned To => maite
2015-09-28 13:03maiteStatusfeedback => closed
2015-09-28 13:03maiteResolutionopen => unable to reproduce

Notes
(0080659)
alostale   
2015-09-28 08:36   
I can't reproduce the issue following the steps described above.

An instance (or clone) activated with a Standard key is allowed.

It is not allowed though, to activate an instance (or clone) with a different license (nor standard nor golden), if it was previously activated with another golden key. Could this be the actual situation reported by the customer?