Openbravo Issue Tracking System - Retail Modules
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0029600Retail ModulesGift cards and gift voucherspublic2015-04-15 16:092015-04-15 16:09
plujan 
Retail 
normalminorhave not tried
newopen 
5
main 
 
No
0029600: [RR15Q2] Failing to return a Gift Card does not revert the receipt return
There is a button on the gift card details to return it. It ask to change current receipt to a return receipt. However, if the gift card is not eligible for returning (i.e. is partially used), the receipt remains as a return receipt even if no further action is required.
1. On a system with a Gift Card product properly configured, create a new card for 100€ and ID=111
2. Create a receipt for an "Adhesive body warmer" and use the gift card 111 to pay it.
3. Create a new receipt for an "Alpine skiing backpack 27L" (not paying it yet)
4. Go to top left menu and select Gift Cards option
5. Seek for the Gift Card 111, open its details and click "Return"
6. A pop up saying that current receipt has to be converted into a return receipt is shown. Accept.
7. A message saying that the gift card cannot be returned since it has been partially used is shown. Accept.
8. Note that the receipt made for the Alpine skiing backpack is now a return receipt, even with the previous process failing to finish.
9. Since it is not possible to revert the "To be returned" label, the receipt has to be deleted and done from scratch.
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Issue History
2015-04-15 16:09plujanNew Issue
2015-04-15 16:09plujanAssigned To => Retail
2015-04-15 16:09plujanTriggers an Emergency Pack => No

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