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IDProjectCategoryView StatusDate SubmittedLast Update
0029490Openbravo ERPA. Platformpublic2015-04-01 11:192015-10-13 10:16
Reporteregoitz 
Assigned Toegoitz 
PrioritynormalSeveritymajorReproducibilityunable to reproduce
StatusclosedResolutionunable to reproduce 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned Toalostale
OBNetwork customerOBPS
Web browser
ModulesCore
Support ticket35388
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0029490: The quartz scheduler is interrupted and the background process stop working
DescriptionOn some environment the background process stop working.
That is solved restarting tomcat so seems related with the quartz process no working.
Steps To Reproduce*unable to reproduce
Proposed Solutionthere should be a mechanism that indicates if the quartz is working or not at least to know if it is needed to restart tomcat.
Additional Information
TagsNo tags attached.
Relationships
related to design defect 0035329 acknowledged Triage Platform Base scheduled processes are not executed in some cases (ie. after some OOM) 
Attached Filestxt jstack1.txt (26,904) 2015-07-29 11:52
https://issues.openbravo.com/file_download.php?file_id=8313&type=bug
Issue History
Date ModifiedUsernameFieldChange
2015-04-01 11:19egoitzNew Issue
2015-04-01 11:19egoitzAssigned To => platform
2015-04-01 11:19egoitzOBNetwork customer => Yes
2015-04-01 11:19egoitzModules => Core
2015-04-01 11:19egoitzTriggers an Emergency Pack => No
2015-04-01 11:21egoitzSupport ticket => 35388
2015-04-01 11:24egoitzResolution time => 1430344800
2015-04-07 09:37alostaleNote Added: 0076350
2015-04-07 09:37alostaleStatusnew => feedback
2015-04-07 09:38alostaleAssigned Toplatform => egoitz
2015-04-07 10:06egoitzNote Added: 0076354
2015-04-07 10:06egoitzAssigned Toegoitz => alostale
2015-04-07 10:06egoitzStatusfeedback => new
2015-04-27 13:17jonalegriaesarteAssigned Toalostale => jonalegriaesarte
2015-04-27 13:17jonalegriaesarteStatusnew => feedback
2015-07-29 11:51egoitzResolution time1430344800 => 1439589600
2015-07-29 11:51egoitzAssigned Tojonalegriaesarte => alostale
2015-07-29 11:52egoitzStatusfeedback => new
2015-07-29 11:52egoitzFile Added: jstack1.txt
2015-07-30 10:00alostaleNote Added: 0079120
2015-07-30 10:00alostaleStatusnew => feedback
2015-07-30 10:00alostaleAssigned Toalostale => egoitz
2015-10-13 10:16dmitry_mezentsevReview Assigned To => alostale
2015-10-13 10:16dmitry_mezentsevNote Added: 0080944
2015-10-13 10:16dmitry_mezentsevStatusfeedback => closed
2015-10-13 10:16dmitry_mezentsevResolutionopen => unable to reproduce
2017-02-21 17:01alostaleRelationship addedrelated to 0035329

Notes
(0076350)
alostale   
2015-04-07 09:37   
More information is required to be able to work on this issue:

* How does quartz stop working?
* Even not knowing the cause, which are the symptoms?
* Are there any message in the logs?
* ...
(0076354)
egoitz   
2015-04-07 10:06   
The symptoms is that the background processes stop working. rescheduling the process does not solve the problem.

If you configure a process to be executed immediately it does not work.

The problem is solved after restart tomcat.



We don't know how to reproduce it so we can not get the logs.
(0079120)
alostale   
2015-07-30 10:00   
The stack trace provided looks fine: there are 10 Quartz Worker threads awaiting to run background processes, which is the normal situation when there is no running processes.
(0080944)
dmitry_mezentsev   
2015-10-13 10:16   
No feedback for too long.